TY - BOOK AU - Robson,Mike TI - Problem-solving in groups SN - 0566084678 AV - HD30.29 .R63 2002 U1 - 658.4036 21 PY - 2002///] CY - Aldershot, Hampshire, England, Burlington, VT PB - Gower KW - Group problem solving KW - Group decision making KW - Self-directed work teams KW - Teams in the workplace N1 - Includes index; Preface --; Pt. I; Introduction --; 1; An introduction to group problem-solving --; 2; Group problem-solving in the twenty-first century --; 3; Problem-solving groups --; 4; Problem-solving in 'virtual teams' --; Pt. II; Problem-solving techniques --; 5; The problem-solving process --; 6; Brainstorming --; 7; Defining problems clearly --; 8; Analyzing problems --; 9; Collecting data --; 10; Interpreting data --; 11; Finding solutions --; 12; Cost-benefit analysis --; Pt. III; Following through --; 13; Presenting solutions --; 14; Monitoring and evaluating results --; Pt. IV; Working effectively in groups --; 15; Working together --; 16; Dealing with problems in the group --; 17; Facilitating problem-solving groups --; Index ER -