TY - BOOK AU - Mackie,Karl J. TI - A Handbook of dispute resolution: ADR in action SN - 0415041244 AV - KD7644.A75 H36 1991 U1 - 347.09 23 PY - 1991/// CY - London, New York PB - Routledge and Sweet & Maxwell KW - Dispute resolution (Law) KW - Great Britain N1 - Based on papers presented at a workshop held at the University of Nottingham in 1988; Includes bibliographical references (pages 284-294) and index; 1; Dispute Resolution; Karl Mackie --; Part 1; Dispute Resolution Mechanisms and Procedural Justice --; Introduction --; 2; Procedure or Result; Tom Tyler --; 3; Alternative Dispute Resolution and the Civil Justice System; George Appleby --; 4; Complaints Mechanisms in Administrative Law: Recent Developments; Patrick Birkinshaw --; 5; Developments in Commercial Arbitration; R. E. Wright --; 6; Neighbour Disputes; Tony F. Marshall --; 7; Negotiation and Mediation; Karl J. Mackie --; Part 2; Disputes in Social Context --; Introduction --; 8; Industrial Relations Disputes; Acas --; 9; Alternative Dispute Resolution; John Birds and Cosmo Graham --; 10; Family Conciliation; Janet Walker --; 11; Articulating the Power of `Us Plus Them'; Tony Gibson --; 12; Local Authority Decision Making and Homelessness; Graham Robson --; 13; Consumer Protection; Richard Thomas --; Part 3; ADR - Some International Experience --; Introduction --; 14; Non-Judicial Dispute Processing in West Germany; Dorothea Eidmann and Konstanze Plett --; 15; Building an Arbitration and Mediation Centre; Bonita J. Thompson QC --; 16; Mediation and the People's Republic of China; Micheal J. E. Palmer --; 17; Alternative Dispute Resolution in Australia; David A. Newton --; Part 4; Training, Research and Futures --; Introduction --; 18; Training Mediators; David A. Cruickshank --; 19; Considering Dispute Resolution; Neil Gold --; 20; Conclusion: Dispute Resolution Futures; Karl J. Mackie N2 - "A Handbook of Dispute Resolution examines the theoretical and practical developments that are transforming the practice of lawyers and other professionals engaged in settling disputes, grievance-handling, and litigation. The book explains what distinguishes alternative dispute resolution (ADR) from other forms of dispute resolution and examines the role ADR can play in the many situations where litigation would once have been the only option, such as family law and company law. In some areas, such as industrial relations, ADR is not an alternative, but the main method of conflict intervention. In this study, several contributors draw on their experience in negotiating between management and unions. Detailed attention is also given to the wide variety of methods open to the non-litigious, including the use of ombudsmen, negotiation, small-claims courts, and mini-trials. Because ADR is a new concept, questions about the training of mediators and about the role of central; government have not yet been resolved. The final section of the book is devoted to discussion of these issues, with case studies drawn from the international arena -- China, Canada, Australia, Germany, and North America -- to place ADR in a cultural and historical perspective."--Publisher description ER -