Ferguson, Sherry Devereaux,

Communication planning : an integrated approach / Sherry Devereaux Ferguson. - xiv, 262 pages : illustrations ; 24 cm. - Sage series in public relations ; v. 1 . - Sage series in public relations v. 1. .

Includes bibliographical references (pages 221-242) and index.

Introduction -- Strategic Planning Cultures -- The Making of Strategic Planning Cultures -- The Role of Integrated Communication Planning -- Integrated Planning Processes -- Writing the Strategic Communication Plan (Multiyear or Annual) -- Writing the Multiyear or Annual Operational and Work Plans -- Writing the Communication Support Plan -- Writing the Contingency Plan for Crises -- Communication Theories: the Foundation for Planning -- Understanding the Psychology of Audiences -- The Bases of Source Credibility -- Message Design -- Message Design -- Choosing the Channel -- Strategic Processes -- Strategic Approaches to Planning for Issues Management -- Planning Cooperative Strategies. Part One. Part Two. Part Four.

0761913149 9780761913146 0761913130 9780761913139

99006168


Communication planning

P95.815. / F47 1999

302.2