Information technology for management : driving digital transformation to increase local and global performance, growth and sustainability / Efraim Turban, Carol Pollard, Appalachian State University, Gregory Wood, Canisius College.

Includes indexes.

Part 1. Emphasizing local and global sustainability in the on-demand and sharing economies : -- Digital transformation disrupts companies, competition, and careers locally and globally -- Information systems, IT infrastructure, and the Cloud -- Data management, data warehouses, and data governance -- Networks, the Internet of Things (IoT), and Edge computing -- Data privacy and cyber security -- Part 2. Maximizing growth with data analytics, social media and omni-channel technology : -- Business intelligence, data science, and data analytics -- Social media and semantic web technology -- Omnichannel retailing, e-commerce, and mobile commerce technology -- Part 3. Optimizing performance and growth with business-driven systems, artificial intelligence and IT strategy : -- Functional business systems -- Enterprise systems -- Artificial intelligence, robotics, and quantum computing technology -- IT strategy, sourcing, and strategic technology trends -- Part 4. Building, operating and managing systems to support sustainable business practices during and after the COVID-19 pandemic : -- Systems development, IT service management and project, program and portfolio management -- IT ethics and local and global sustainability.

Information Technology for Management discusses a variety of business strategies and explains how they rely on data, digital technology, and mobile devices to support them in the on-demand economy. Our goal is to provide students from any business discipline with a strong foundation for understanding the critical role that digital technology plays in enhancing business sustainability, profitability, and growth and excel in their careers. Enabling technologies discussed in this textbook include the following: Performance Combining the latest capabilities in big data analytics, reporting, collaboration, search, and digital communication helps enterprises be more agile and cuts costs to optimize business performance and profitability. Growth Strategic technologies enable business to create new core competencies, expand their markets, and move into new markets to experience exponential growth in the on-demand economy. Sustainability Cloud services are fundamental to sustaining business profitability and growth in today's on-demand economy. They play a critical role in managing projects and sourcing agreements, respecting personal privacy, encouraging social responsibility, and attracting and engaging customers across multimedia channels to promote sustainable business performance and growth. In this 11th edition, students learn, explore, and understand the importance of IT's role in supporting the three essential components of business performance improvement: technology, business processes, and people"-- Provided by publisher