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Ongoing crisis communication : planning, managing, and responding / W. Timothy Coombs, Texas A&M University.

By: Material type: TextTextPublisher: Thousand Oaks, California : SAGE Publications, Inc., [2019]Copyright date: ©2019Edition: Fifth EditionDescription: xvii, 235 pages ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 1544331959
  • 9781544331959
  • 1544328699
  • 9781544328690
Subject(s): Additional physical formats: No titleDDC classification:
  • 658.4056 23
LOC classification:
  • HD49 .C664 2019
Contents:
1. A need for more crisis management knowledge -- 2. Risk as the foundation for crisis management and crisis communication -- 3. The crisis mitigation process : building crisis resistant organizations -- 4. Crisis preparing: Part I -- 5. Crisis preparing: Part II -- 6. Recognizing crises -- 7. Crisis responding -- 8. Postcrisis concerns.
Summary: "Ongoing Crisis Communication: Planning, Managing, and Responding provides an integrated approach to crisis communication that spans the entire crisis management process and crosses various disciplines. A truly integrative and comprehensive text, this book explains how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an emergency situation. The Fifth Edition includes new coverage of social media, social networking sites, and terrorist threats and includes expanded discussions of internal crisis communication and intuition in decision making.-- Amazon.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book City Campus City Campus Main Collection 658.4056 COO (Browse shelf(Opens below)) 1 Available A537896B

Revised edition of the author's Ongoing crisis communication, [2015].

Includes bibliographical references and index.

1. A need for more crisis management knowledge -- 2. Risk as the foundation for crisis management and crisis communication -- 3. The crisis mitigation process : building crisis resistant organizations -- 4. Crisis preparing: Part I -- 5. Crisis preparing: Part II -- 6. Recognizing crises -- 7. Crisis responding -- 8. Postcrisis concerns.

"Ongoing Crisis Communication: Planning, Managing, and Responding provides an integrated approach to crisis communication that spans the entire crisis management process and crosses various disciplines. A truly integrative and comprehensive text, this book explains how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an emergency situation. The Fifth Edition includes new coverage of social media, social networking sites, and terrorist threats and includes expanded discussions of internal crisis communication and intuition in decision making.-- Amazon.

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