Leadership in leisure services : making a difference / Debra J. Jordan, East Carolina University, Ronald Ramsing, Western Kentucky University.

"This text presents leadership as a personal journey that takes conscious effort to undertake and develop. Leadership is one of the keystones of successful parks, recreation, and leisure services agencies, organizations, and programs. How we deal with people, how we interact with fellow staff, supervisors, participants, and the general public all make an incredible statement about who we are and what our profession is about. This book is designed to help students of leadership begin (or renew) their personal journey toward leadership."--Publisher's website.

Includes bibliographical references and index.

Preface -- Acknowledgements -- About the authors -- 1. Exploring and discovering meanings -- 2. Leadership across the lifespan -- 3. Leadership and cultural adaptability -- 4. Communication skills for leaders -- 5. Nonverbal communication: the silent messenger -- 6. Leadership and group dynamics -- 7. Influencing and inspiring desired behaviors -- 8. Conflict resolution and mediation skills -- 9. Leading with values and ethics -- 10. Face-to-face leadership techniques -- 11. Understanding risk management -- 12. Becoming a professional -- Index.

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