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Hotel housekeeping : operations and management / G. Raghubalan, Smritee Raghubalan.

By:

Raghubalan, G [author.]

Contributor(s):

Raghubalan, Smritee [author.]

Material type: Text

TextSeries: Oxford higher educationPublisher: New Delhi, India : Oxford University Press, 2015Edition: Third editionDescription: xx, 790 pages. : illustrations ; 25 cm + 1 videodisc (12 cm)Content type:

two-dimensional moving image
text

Media type:

video
unmediated

Carrier type:

videodisc
volume

ISBN:

0199451745
9780199451746

Subject(s):

Hotel housekeeping

Additional physical formats: No titleDDC classification:

647.068 23

LOC classification:

TX928 .R34 2015

Online resources:

Contributor biographical information

Contents:

1. The Hotel Industry - An Overview -- 2. The Housekeeping Department -- 3. Managing Housekeeping Personnel -- 4. Contracts and Outsourcing -- 5. Planning Housekeeping Operations -- 6. Daily Routines and Sytems -- 7. Housekeeping Inventories -- 8. Composition, Care, and Cleaning of Different Surfaces -- 9. Hotel Guestrooms -- 10. Standard Contents of a Guestroom -- 11. Cleaning Guestrooms -- 12. Cleaning Public Areas -- 13. Supervision in Housekeeping -- 14. Housekeeping Control Desk -- 15. Budgeting for Housekeeping Expenses -- 16. Textiles -- 17. Linen and Laundry Operations -- 18. Uniforms -- 19. Sewing Room -- 20. Safety and Security -- 21. Ergonomics in Housekeeping -- 22. Pest Control and Waste Management --23. Internal Environment -- 24. Interior Designing -- 25. Interior Decoration -- 26. Facilities Planning and Facilities Management -- 27. Hotel Renovation -- 28. Flower Arrangement -- 29. Horticulture -- 30. Ecotels -- 31. New Property Operations -- 32. Changing Trends in Housekeeping.

Summary: "The third edition of Hotel Housekeeping continues to provide a comprehensive and lucid coverage of the subject.The book explores the key elements of housekeeping as also its theoretical foundations and techniques of operations: the structure and layout of the housekeeping department, housekeeping inventory, guest room layout and maintenance, flower arrangement, and interior decoration. Beginning with an overview of the hospitality industry and the housekeeping department, the book discusses in detail management of housekeeping personnel, contracts and outsourcing, planning and daily routines, cleaning, supervision, control desk activities, budgeting, textiles, linen and laundry operations, and uniforms. It goes on to discuss important issues in housekeeping, such as safety and security, pest control and waste disposal, interior decoration, and facility planning and facilities management. Finally, it discusses facilities planning and facilities management, interior designing, guest room renovation, horticulture, and preparations for a new property"--Publisher description.

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book	City Campus City Campus Main Collection	647.068 RAG (Browse shelf(Opens below))	1	Available		A553631B

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Previous	646.790993 JAM The realities of retirement : what all those advisers aren't telling you /	647.068 CAS Housekeeping management /	647.068 INT The International hospitality industry : structure, characteristics and issues /	647.068 RAG Hotel housekeeping : operations and management /	647.068 SAG The Sage handbook of hospitality management /	647.068 SHE Leadership and entrepreneurship in the hospitality industry /	647.0683 HAN Handbook of hospitality human resources management /	Next

Accompanying DVD contains videos & PowerPoint presentations on different aspects of hotel houskeeping .

Includes bibliographical references and index.

"The third edition of Hotel Housekeeping continues to provide a comprehensive and lucid coverage of the subject.The book explores the key elements of housekeeping as also its theoretical foundations and techniques of operations: the structure and layout of the housekeeping department, housekeeping inventory, guest room layout and maintenance, flower arrangement, and interior decoration. Beginning with an overview of the hospitality industry and the housekeeping department, the book discusses in detail management of housekeeping personnel, contracts and outsourcing, planning and daily routines, cleaning, supervision, control desk activities, budgeting, textiles, linen and laundry operations, and uniforms. It goes on to discuss important issues in housekeeping, such as safety and security, pest control and waste disposal, interior decoration, and facility planning and facilities management. Finally, it discusses facilities planning and facilities management, interior designing, guest room renovation, horticulture, and preparations for a new property"--Publisher description.

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