Quality improvement in primary care : the essential guide / Stephen Gillam, General Practitioner, Lea Vale Medical Group, Luton Director of Public Health Teaching, School of Clinical Medicine, University of Cambridge and A Niroshan Siriwardena, General Practitioner, Professor of Primary and Prehospital Health Care, University of Lincoln ; forewords by Professor Martin Roland, RAND Professor of Health Services Research, Cambridge Institute of Public Health, School of Clinical Medicine, University of Cambridge and Dr Jennifer Dixon CBE, Chief Executive, the Health Foundation.

Includes bibliographical references and index.

Foreword /Professor Martin Roland -- Foreword /Dr Jennifer Dixon CBE -- About the authors -- Introduction -- Section 1. Managing for quality -- 1. Patient perspectives -- 2. Leadership and management -- 3. Regulation -- 4. Commissioning for quality improvement -- Section 2. Tools for improvement -- 5. Frameworks for improvement -- 6. Understanding processes and how to improve them -- 7. Measuring for improvement -- 8. Systems, safety and spread -- 9. Financial incentives -- Section 3. Evaluation and personal development -- 10. Evaluating improvement -- 11. Evidence-based healthcare -- 12. Individual practice and how to improve it -- Conclusion -- Additional online resources -- Glossary -- Index.

"Quality Improvement in Primary Care is a highly practical introductory primer for quality improvement, relevant to every individual working and learning in primary healthcare and the wider health service." --Publisher's website.