People skills / Neil Thompson.
Material type: TextPublisher: London : Palgrave, 2015Copyright date: ©2015Edition: 4th editionDescription: xix, 303 pages ; 24 cmContent type:- text
- unmediated
- volume
- 9781137467553
- 113746755X
- 302 23
- HM1106 .T46 2015
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Book | North Campus North Campus Main Collection | 302 THO (Browse shelf(Opens below)) | 1 | Available | A557473B | ||
Book | North Campus North Campus Main Collection | 302 THO (Browse shelf(Opens below)) | 1 | Available | A557477B | ||
Book | South Campus South Campus Main Collection | 302 THO (Browse shelf(Opens below)) | 1 | Available | A557456B |
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Includes bibliographical references and index.
Part 1. Personal Effectiveness. 1. Self-Awareness ; 2. Time Management ; 3. Stress Management ; 4. Information Management ; 5. Assertiveness ; 6. Beating The Bully ; 7. Using Supervision ; 8. Being Creative ; 9. Continuous Professional Development ; 10. Being Realistic And Resilient -- Part 2. Interaction Skills. 11. Valuing Diversity ; 12. Verbal Communication ; 13. Nonverbal Communication ; 14. Written Communication ; 15. Interviewing ; 16. Influencing Skills ; 17. Leadership ; 18. Handling Feelings ; 19. Managing Conflict ; 20. Multidisciplinary Working -- Part 3. Intervention Skills. 21. Anti-Discriminatory Practice ; 22. Being Systematic ; 23. Assessment ; 24. Planning ; 25. Decision Making ; 26. Managing Risk ; 27. Review And Evaluation ; 28. Ending ; 29. Responding To Trauma : Promoting Healing And Recovery ; 30. Reflective Practice
"This new edition offers a comprehensive and up-to-date introduction to developing people skills. Written in an accessible and engaging style by leading author Neil Thompson, it is an essential read for students and practitioners of social work and all other helping professions"-- Provided by publisher.
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