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ITIL / publication review by project mentor, Shirley Lacy.

Contributor(s): Material type: TextTextSeries: Best management practice (Stationery Office (Great Britain))Publisher: Norwich : TSO, 2011Copyright date: ©2011Edition: Second edition; 2011 editionDescription: 5 volumes : illustrations ; 28 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0113313233
  • 9780113313235
  • 0113313047
  • 9780113313044
  • 0113313055
  • 9780113313051
  • 0113313063
  • 9780113313068
  • 0113313071
  • 9780113313075
  • 011331308X
  • 9780113313082
Other title:
  • Information Technology Infrastructure Library
  • ITIL lifecycle suite
Subject(s): DDC classification:
  • 658.4038 23
Contents:
[Vol. 1] Service Strategy -- [Vol. 2] Service Design -- [Vol. 3] Service Transition -- [Vol. 4] Service Operation -- [Vol. 5] Continual Service Improvement.
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Holdings
Item type Current library Call number Vol info Copy number Status Date due Barcode
Book South Campus South Campus Main Collection 658.4038 ITI (Browse shelf(Opens below)) Vol. 1 Service Strategy 1 Available A557339B
Book South Campus South Campus Main Collection 658.4038 ITI (Browse shelf(Opens below)) Vol. 2 Service Design 1 Available A557341B
Book South Campus South Campus Main Collection 658.4038 ITI (Browse shelf(Opens below)) Vol. 3 Service Transition 1 Available A557340B
Book South Campus South Campus Main Collection 658.4038 ITI (Browse shelf(Opens below)) Vol. 4 Service Operation 1 Available A557343B
Book South Campus South Campus Main Collection 658.4038 ITI (Browse shelf(Opens below)) Vol. 5 Continual Service Improvement 1 Available A557342B
Browsing South Campus shelves, Shelving location: South Campus Main Collection Close shelf browser (Hides shelf browser)
658.403072 ZIK Business research methods / 658.4033 KEL Statistics for management and economics / Gerald Keller. 658.4038 INT Introduction to the ITIL® service lifecycle. 658.4038 ITI ITIL / 658.4038 ITI ITIL / 658.4038 ITI ITIL / 658.4038 ITI ITIL /

Includes bibliographical references and index.

[Vol. 1] Service Strategy -- [Vol. 2] Service Design -- [Vol. 3] Service Transition -- [Vol. 4] Service Operation -- [Vol. 5] Continual Service Improvement.

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