ITIL / publication review by project mentor, Shirley Lacy.
Material type: TextSeries: Best management practice (Stationery Office (Great Britain))Publisher: Norwich : TSO, 2011Copyright date: ©2011Edition: Second edition; 2011 editionDescription: 5 volumes : illustrations ; 28 cmContent type:- text
- unmediated
- volume
- 0113313233
- 9780113313235
- 0113313047
- 9780113313044
- 0113313055
- 9780113313051
- 0113313063
- 9780113313068
- 0113313071
- 9780113313075
- 011331308X
- 9780113313082
- Information Technology Infrastructure Library
- ITIL lifecycle suite
- 658.4038 23
Contents:
[Vol. 1] Service Strategy -- [Vol. 2] Service Design -- [Vol. 3] Service Transition -- [Vol. 4] Service Operation -- [Vol. 5] Continual Service Improvement.
Item type | Current library | Call number | Vol info | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|
Book | South Campus South Campus Main Collection | 658.4038 ITI (Browse shelf(Opens below)) | Vol. 1 Service Strategy | 1 | Available | A557339B | ||
Book | South Campus South Campus Main Collection | 658.4038 ITI (Browse shelf(Opens below)) | Vol. 2 Service Design | 1 | Available | A557341B | ||
Book | South Campus South Campus Main Collection | 658.4038 ITI (Browse shelf(Opens below)) | Vol. 3 Service Transition | 1 | Available | A557340B | ||
Book | South Campus South Campus Main Collection | 658.4038 ITI (Browse shelf(Opens below)) | Vol. 4 Service Operation | 1 | Available | A557343B | ||
Book | South Campus South Campus Main Collection | 658.4038 ITI (Browse shelf(Opens below)) | Vol. 5 Continual Service Improvement | 1 | Available | A557342B |
Browsing South Campus shelves, Shelving location: South Campus Main Collection Close shelf browser (Hides shelf browser)
658.403072 ZIK Business research methods / | 658.4033 KEL Statistics for management and economics / Gerald Keller. | 658.4038 INT Introduction to the ITIL® service lifecycle. | 658.4038 ITI ITIL / | 658.4038 ITI ITIL / | 658.4038 ITI ITIL / | 658.4038 ITI ITIL / |
Includes bibliographical references and index.
[Vol. 1] Service Strategy -- [Vol. 2] Service Design -- [Vol. 3] Service Transition -- [Vol. 4] Service Operation -- [Vol. 5] Continual Service Improvement.
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