Under the hood : fire up and fine-tune your employee culture / Stan Slap.

Includes bibliographical references.

pt. 1. The seven deadly sins of cultural commitment: what stops the commitment of your employee culture and how to start it. The original sin: failure to respect the power of an employee culture : WHY your employee culture cares more about itself than about your company. HOW to convert this reality into outstanding results ; The second deadly sin: presumption of rapid behavioral change : WHY your employee culture really resists change. HOW to speed acceptance of the new and different ; The third deadly sin: plenty of management where leadership is needed : WHY managing your employee culture won't move it. HOW to provide real leadership, which will ; The fourth deadly sin: say what? : WHY communicating to your employee culture isn't the same as convincing it. HOW to talk so your culture listens hard, remembers well, and acts quickly ; The fifth deadly sin: pay what? : WHY money isn't the biggest motivator for your employee culture. HOW to give your culture what money can't buy ; The sixth deadly sin: asking for too much trust : WHY your employee culture doesn't trust like you want it to. HOW to fix that fast ; The seventh deadly sin: big kickoff, little payoff : WHY your employee culture instinctively resists big management plans. HOW to get your culture to follow when you don't have a map ; How to survive your employee culture's pressure test : WHY things will go bad when you've been so good. HOW to see the test coming and use it to your advantage -- pt. 2. The four vulnerabilities: when the commitment of your employee culture means the most. Scaling a great employee culture as your company grows : HOW to protect what works while changing what won't ; Keeping your employee culture united during M&A : HOW to keep the most important asset you've acquired ; Eliminating cultural complacency in a competitive marketplace : HOW to increase your employee culture's accountability and ownership of results ; Maintaining cultural commitment under pressure : HOW to get your employee culture's support when the company is in trouble -- pt. 3. The whole point -- pt. 4. Research notes and tangents. Contact, liftoff : I'm always interested in hearing from you ; At a loss for words : Thanks to all of the people who made this book happen for me and for you ; Selected research notes : Sources, proof and data points; related and completely unrelated facts; and anthropological jungle cred.

"You can't sell it outside if you can't sell it inside You want maximum business performance? Look under the hood and you'll find your employee culture: it is the power that drives the enterprise engine. To harness that rumbling power you've got to solve the mystery of what an employee culture actually is, how it operates and how to move it forward. These are the keys that this book will put right in your hands. Renowned business culture expert Stan Slap knows the difference between understanding your employees and understanding your employee culture. The distinction isn't semantics; it's the key to whether your strategies will succeed or fail. This myth-busting book reveals why an employee culture is an independent organism with its own rules, beliefs, and motivations--and the power to make or break any management plan (and any manager right along with it). Slap shows you how to get whatever you want from your employee culture, whether it's improved accountability, innovation, flexibility, resilience, energy, loyalty, or trust. Along the way he solves mysteries that have puzzled managers since the first Mesopotamian farmer hired some help, including: Why does an employee culture really resist change? What does it care about more than money? Why does it respond to leadership differently than to management? How does it talk to itself, and what does it mean when it won't talk to you? Why are company values the most dangerous threat to gaining its trust? If you have a wonderful employee culture, this book will help you scale it. If you have a troubled employee culture, this book will help you fix it. If you have an employee culture under pressure, this book will help you ease it. If you have a new employee culture, this book will help you shape it. And if you are investing in a company, this book will help you protect your greatest purchasable asset. Under the Hood is informed by immaculate research, including surveys of more than 15,000 employees from companies the world over. It's packed with original tactics that have driven performance for many organizations and countless managers. And it includes jaw-dropping inside stories of employee cultures from the likes of Samsung, Oracle, Progressive, CNN during wartime, Paul McCartney's band, and the Super Bowl film crew. It's all delivered in classic Stan Slap style: profound and provocative, heartfelt and often hysterical. This is not simply a management book; it is the business case for humanity. Management advice doesn't get realer or more important than this"-- Provided by publisher.

"This deeply researched book reveals why an employee culture is an entirely separate organism living within a company, with its own purpose and priorities. It exists to protect itself, and it can't be bluffed, bribed, or bullied into dependably doing anything. So how do you keep your employee culture energized and open to change in a way that doesn't bankrupt the company? How do you protect your organization when the culture is most vulnerable--during mergers, fast growth, and under extraordinary pressure? Slap's answers include more than fifty action steps that are immediately applicable by any company and every manager. He also features the real stories of firms like Google and Samsung, intimate interviews with famed CEOs, and wild insights from unique employee cultures, including the film crew of the Super Bowl and Paul McCartney's band"-- Provided by publisher.