Human resource management : functions, applications, & skill development / Robert N. Lussier, John R. Hendon.

Includes bibliographical references and index.

Part 1. 21st Century Human Resource Management Strategic Planning and Legal Issues : -- 1. The New Human Resource Management Process -- 2. Strategy-Driven Human Resource Management -- 3. The Legal Environment and Diversity Management -- Part 2. Staffing : -- 4. Matching Employees and Jobs - Job Analysis and Design -- 5. Recruiting Job Candidates -- 6. Selecting New Employees -- Part 3. Developing and Managing : -- 7. Training, Learning, Talent Management and Development -- 8. Performance Management and Appraisal -- 9. Rights and Employee Management -- 10. Employee and Labor Relations -- Part 4. Compensating : -- 11. Compensation Management -- 12. Incentive Pay -- 13. Employee Benefits -- Part 5. Protecting and Expanding Organizational Reach : -- 14. Workplace Safety, Health, and Security -- 15. Organizational Ethics, Sustainability and Social Responsibility -- 16. Global Issues for Human Resource Managers -- --

Part 1. 21st Century Human Resource Management Strategic Planning and Legal Issues : -- -- 1. The New Human Resource Management Process -- Why Study Human Resource Management (HRM)? -- HRM Past and Present -- 21st Century HRM -- HRM Skills -- Line Managers' HRM Responsibilities -- HR Managers' Responsibilities: Disciplines Within HRM -- HRM Careers -- Practitioner's Model for HRM -- Trends and Issues in HRM -- -- 2. Strategy-Driven Human Resource Management -- Strategy and strategic planning in the 21st century -- The External Environment -- Strategy -- Structure -- Culture -- An Introduction to Data Analytics for HRM -- Human Resource Information Systems (HRIS) -- Measurement tools for strategic HRM -- Trends and Issues in HRM -- -- 3. The Legal Environment and Diversity Management -- The Legal Environment for HRM - Protecting Your Organization -- A User's Guide to Managing People - The OUCH Test -- Major Employment Laws -- The Equal Employment Opportunity Commission (EEOC) -- EEO, Affirmative Action and Diversity - What's the Difference? -- Sexual Harassment - A Special Type of Discrimination -- Religious Discrimination -- Trends and Issues in HRM -- -- Part 2. Staffing : -- -- 4. Matching Employees and Jobs - Job Analysis and Design -- Employee and Job Matching -- Workflow Analysis -- Job Analysis -- Job Design/Redesign -- Designing Motivational Jobs -- HR Forecasting -- Reconciling internal labor supply and demand -- Succession Planning -- Trends and Issues in HRM -- -- 5. Recruiting Job Candidates -- The Recruiting Process -- Organizational Recruiting Considerations -- Internal or External Recruiting? -- Challenges and Constraints in Recruiting -- Evaluation of Recruiting Programs -- Trends and Issues in HRM -- -- 6. Selecting New Employees -- The Selection Process -- Looking for "Fit" -- Uniform Guidelines on Employment Selection Procedures -- Applications and Preliminary Screening -- Testing and Legal Issues -- Selection Interviews -- Background Checks -- Selecting the Candidate and Offering the Job -- Trends and Issues in HRM -- -- Part 3. Developing and Managing : -- -- 7. Training, Learning, Talent Management and Development -- The Need for Training and Development -- The Training Process and Needs Assessment -- Learning and Shaping Behavior -- Design and Delivery of Training -- Assessing Training -- Talent Management and Development -- Trends and Issues in HRM -- -- 8. Performance Management and Appraisal -- Performance Management Systems -- Why Do We Conduct Performance Appraisals? -- What Do We Assess? -- How Do We Use Appraisal Methods and Forms? -- Who Should Assess Performance? -- Performance Appraisal Problems -- Debriefing the Appraisal -- Trends and Issues in HRM -- -- 9. Rights and Employee Management -- Managing and Leading Your Workforce -- Commonly Accepted Employee Rights -- Management Rights -- Coaching, Counseling and Discipline -- Leadership, Management and Change -- Trends and Issues in HRM -- -- 10. Employee and Labor Relations -- Labor Relations: A Function of Trust and Communication -- Job Satisfaction -- Legal Issues in Labor Relations -- Unions and Labor Rights -- Management Rights and Decertification Elections -- Managing Conflict -- Negotiations -- Trends and Issues in HRM -- -- Part 4. Compensating : -- -- 11. Compensation Management -- Compensation Management -- Organizational Philosophy -- Legal and Fairness Issues in Compensation -- Job Evaluation -- Developing a Pay System -- Trends and Issues in HRM -- -- 12. Incentive Pay -- Why Do We Use Incentive Pay? -- Individual or Group-based Incentives? -- Options for Individual Incentives -- Options for Group Incentives -- Failure, Challenges, and Guidelines in Creating Incentive Pay Systems -- Executive Compensation -- Trends and Issues in HRM -- -- 13. Employee Benefits -- Statutory Benefits -- Voluntary Benefits -- Administration and Communication of Benefits -- Trends and Issues in HRM -- -- Part 5. Protecting and Expanding Organizational Reach : -- -- 14. Workplace Safety, Health, and Security -- Workplace Safety and OSHA -- Employee Health -- Stress -- Workplace Security -- Trends and Issues in HRM -- -- 15. Organizational Ethics, Sustainability and Social Responsibility -- Ethical Organizations -- Corporate Social Responsibility (CSR) -- Sustainability -- Trends and Issues in HRM -- -- 16. Global Issues for Human Resource Managers -- Globalization of Business and HRM -- Legal, Ethical and Cultural Issues -- Global Staffing -- Developing and Managing Global Human Resources -- Compensating Your Global Workforce -- Trends and Issues in HRM.

"Human Resource Management: Functions, Applications, and Skill Development, Second Edition, featuring the 2013 Society for Human Resource Management (SHRM) Human Resource Curriculum Guide, explores important HRM concepts and functions with a strong emphasis on skill development, critical thinking, and application. In this fully-revised edition, all 210 required SHRM topics are noted within the chapter content as Robert N. Lussier and John Hendon prepare students to develop HRM skills they can use in their personal and professional lives. Students stay engaged through a wide variety of activities and tools that allow them to immediately apply HR functions and concepts."--Publisher's website.