Embracing empathy in healthcare : a universal approach to person-centred, empathic healthcare encounters / Annemieke P. Bikker, Philip Cotton, Stewart W. Mercer.
Material type: TextPublisher: London : Radcliffe Publishing, [2014]Copyright date: ©2014Description: 133 pages : illustrations ; 30 cmContent type:- text
- unmediated
- volume
- 1909368180
- 9781909368187
- 610.696 23
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Book | South Campus South Campus Main Collection | 610.696 BIK (Browse shelf(Opens below)) | 1 | Available | A526764B |
Browsing South Campus shelves, Shelving location: South Campus Main Collection Close shelf browser (Hides shelf browser)
Includes bibliographical references (pages 130-133).
Introduction -- Welcome to the CARE Approach -- What is the CARE Approach? -- Structure of the learning tour -- Module 1. What you bring to the encounter -- Module 2. Connecting -- Module 3. Assessing -- Module 4. Responding -- Module 5. Empowering -- Module 6. Putting it all together -- Module 7. The CARE Approach with colleagues and in teams -- Module 8. Facilitating the CARE Approach -- The CARE Approach worksheet -- Appendix 1. The CARE Measure -- Appendix 2. Person-centredness -- Appendix 3. Background to film scenarios -- Appendix 4. Background to the CARE approach -- Appendix 5. Transcripts of audio recordings from exercises -- Appendix 6. Additional bibliography -- Frequently asked questions -- Further reading.
"This highly practical, user-friendly guide is based on a broad definition of relational empathy in the clinical context. With a clear focus on understanding the patient's situation, perspective and feelings, and communicating and acting on that understanding in beneficial way, the book establishes the flexible, person-centred CARE Approach. Connecting, Assessing, Responding and Empowering are the four interacting components of the CARE Approach, a flexible framework which has been specifically developed to help practitioners reflect on, practice, maintain and improve their communication skills and to use these skills effectively in helping empower and enable the patient. It is not rigid or prescriptive, rather it provides a broad set of guiding principles depending on the situation and circumstance. It is highly recomm ended for all healthcare practitioners wanting to improve their patient interactions, and is ideal for individuals, groups or organisations. Easy-to-read and comprehend, it features suggested exercises throughout, and audio and video clips of simulated patient-practitioner encounters to illustrate certain points, and facilitate learning and reflection." -- From the publisher.
There are no comments on this title.