The skills of helping individuals, families, groups, and communities / Lawrence Shulman.

Includes bibliographical references and index.

Part I. A model of the helping process -- 1. An interactional approach to helping -- 2. Oppression psychology, resilience and social work practice -- Part II. Social work with individuals -- 3. The preliminary phase of work -- 4. Beginnings and the contracting skills -- 5. Skills in the work place -- 6. Endings and transitions -- Part III. Social work with families -- 7. The preliminary and beginning phases in family practice -- 8. The middle and ending phases in family practice -- 9. Variations in family practice -- Part IV. Social work with groups -- 10. The preliminary phase in group practice: The group as a Mutual-Aid System -- 11. The beginning phase with groups -- 12. The middle phase of group work -- 13. Working with the individual and the group -- 14. Endings and transitions with groups -- Part V. Macro social work practice: Impacting the agency/setting, the community and effecting social change -- 15. Professional impact and helping clients negotiate the system -- 16. Social work practice in the community - Philosophy, modles, principles and practice -- Part VI. Practice models and evidence-based practice -- 17. Evidence-based practice and additional social work practice models.

"Shulman's text introduces a model for the helping process based on an "interactional" approach, which uses several theories and skills to build on the client-helper relationship. By presenting the core processes and skills in the chapters on work with individuals, Shulman shows how common elements exist across stages of helping and across different populations. These processes and skills reappear in the discussions of group, family, and community work."--Publisher description.