Process improvement with electronic health records : a stepwise approach to workflow and process management / Margret Amatayakul.

Includes bibliographical references and index.

Introduction to workflow and process management in health care -- Workflow and process management overview -- Step 1. Assess readiness for workflow and process management -- Step 2. Compile process inventory -- Step 3. Select tools and train team -- Step 4. Map current workflows and processes -- Step 5. Obtain baseline data -- Step 6. Validate workflow and process maps -- Step 7. Identify process redesign opportunities -- Step 8. Conduct root cause analysis to redesign workflows and processes -- Step 9. Implement redesigned workflows and processes -- Step 10. Monitor goal achievement with redesigned workflows.

"Physicians and hospitals are receiving incentives to use electronic health records (EHRs), but there is little emphasis on workflow and process improvement by providers or vendors. As a result, many healthcare organizations end up with incomplete product specifications and poor adoption rates. This book introduces workflow and process mapping for healthcare improvement, especially when adopting health information technology (HIT). The text addresses the need for workflow and process mapping in order to understand the unique requirements of HIT and EHR acquisition. It presents simple tools in a step-by-step process and provides specific examples of workflow and process improvement for HIT and EHR"--Provided by publisher.