Person-centred communication : theory, skills and practice / by Renate Motschnig and Ladislav Nykl.

Includes bibliographical references and index.

Person-centred communication: Theory, skills and practice; Person-centred communication: Theory, skills and practice; Praise for this book; Contents; Foreword; Preface; Part I Theory and skills; 1 Introduction; A comment on the examples; Starting point, delineation and potential; Objective; Basics and core attitudes; Intercultural validity; The path being the goal; 2 Communication basics and neuroscience; Influence of our inner world; Case study; What neuroscience research tells us; Summary; 3 What is person-centredcommunication?; Person-centred communication and the iceberg model.

Characterizations of person-centred communicationSummary; 4 Attentiveness, listening, understanding, sharing; What does it mean to listen well?; Active listening; Barriers to active listening; Listening to oneself; Listening to yourself; Appropriate sharing; Summary; 5 Characteristics of personcentred communication; Humanistic view of the person; Person-centred communication is attitude-based; Person-centred communication is relationship-driven; Person-centred communication is development-process-oriented; Consequences; Person-centred communication transcends culture; Summary; Part II Practice.

6 Person-centred communication in counselling and psychotherapyThe person-centred therapeutic relationship and process; Groups in person-centred psychotherapy; Person-centred communication in instruction; Other relationships; Summary; 7 Dialogue; Dialogue and its relationship to active listening; Bohm's theory of dialogue; What we need for successful dialogues and congruent relationships; What dialogue leads to; Summary; 8 Online person-centred communication; Constraints to communicating online; Potential of communicating online; Online communication and person-centred attitudes.

Comparing online and face-to-face person-centred communicationSome observations and insights from the author's personal experience; Summary; 9 Person-centredcommunication in writing; Understandability according to Langer, Schulz von Thun and Tausch; Characteristics of Carl Rogers' writing; Summary; Part III Experiential learning; 10 Communication in person-centred technologyenhanced learning; Person-centred learning; Integration of new learning technologies; Reflection and feedback -- face to face and online; Reflection and its contribution to significant learning; Summary; Further reading.

11 Person-centred encounter groupsOrigins; Characteristic features of encounter groups; Changes after taking part in encounter groups; The group process; Excerpts from participants' reaction sheets; The group process in dialogue and person-centred encounter groups: a comparison; International participants and diversity groups; Summary; Part IV Conclusion; 12 Personal reflections; 13 'Thanks!'; Bibliography; Index.

Translated. Originally published as " Konstruktive kommunikation: sich und andere verstehen durch personenzentrierte interaktion"