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How to write better business letters / Andrea B. Geffner.

By: Material type: TextTextPublisher: Hauppauge, N.Y. : Barron's, [2013]Copyright date: ©2013Edition: Fifth editionDescription: vii, 194 pages : illustrations ; 28 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 1438001371
  • 9781438001371
Subject(s): DDC classification:
  • 808.066651 23
LOC classification:
  • HF5721 .H43 2013
Contents:
Introduction -- 1. Business Style -- 2. Letter Format -- 3. Request Letters -- 4. Replies -- 5. Credit And Collection Letters -- 6. Complaints, Claims,and Adjustments -- 7. Sales And Public Relations Letters -- 8. Social Business Letters -- 9. Employment Correspondence -- 10. In-House Correspondence -- 11. News Releases -- 12. Business Reports And Proposals.
Summary: "Updated to meet today's business needs and reflect the use of current technology, this book presents approximately 75 model letters that demonstrate correct formats and modes of expression used in business correspondence. Categories include credit applications, letters of inquiry, orders of goods and services, formal business announcements, letters of recommendation, letters dealing with complaints and claims, in-house correspondence, news releases, sales letters as used by direct marketers, and more. This book also features examples of different letter formatting styles as well as sections on e-mail correspondence and effective presentation of Internet résumés."--Publisher's website.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book City Campus City Campus Main Collection 808.066651 GEF (Browse shelf(Opens below)) 1 Available A479623B
Book South Campus South Campus Main Collection 808.066651 GEF (Browse shelf(Opens below)) 1 Available A479619B

Includes index.

Introduction -- 1. Business Style -- 2. Letter Format -- 3. Request Letters -- 4. Replies -- 5. Credit And Collection Letters -- 6. Complaints, Claims,and Adjustments -- 7. Sales And Public Relations Letters -- 8. Social Business Letters -- 9. Employment Correspondence -- 10. In-House Correspondence -- 11. News Releases -- 12. Business Reports And Proposals.

"Updated to meet today's business needs and reflect the use of current technology, this book presents approximately 75 model letters that demonstrate correct formats and modes of expression used in business correspondence. Categories include credit applications, letters of inquiry, orders of goods and services, formal business announcements, letters of recommendation, letters dealing with complaints and claims, in-house correspondence, news releases, sales letters as used by direct marketers, and more. This book also features examples of different letter formatting styles as well as sections on e-mail correspondence and effective presentation of Internet résumés."--Publisher's website.

Machine converted from AACR2 source record.

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