Business process management : theory and applications / Michael Glykas (ed.).

By: Material type: TextTextSeries: Studies in computational intelligence ; 444.Analytics: Show analyticsPublisher: Berlin : Springer, [2013]Copyright date: ©2013Description: xxiv, 456 pages : illustrations ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
Subject(s): DDC classification:
  • 650.0285 23
LOC classification:
  • HF5548.2 .B87 2013
Contents:
1. Perspectives to Process Modeling / John Krogstie -- 2. Understanding Business Process Quality / Matthias Lohrmann, Manfred Reichert -- 3. A Holistic Business Performance Measurement Framework / E. Sezenias, Alexandros Farmakis, Giorgos Karagiannis, Evaggelia Diagkou, Michael Glykas -- 4. Effects of Business Process Reengineering on Firm Performance: An Econometric Analysis / Yasin Ozcelik -- 5. Privacy-Aware Workflow Management / Bandar Alhaqbani, Michael Adams, Colin J. Fidge, Arthur H.M. ter Hofstede -- 6. Performance Measurement in Business Process, Workflow and Human Resource Management / Apostolia Plakoutsi, Georgia Papadogianni,Michael Glykas -- 7. Understanding the Costs of Business Process Management Technology / Bela Mutschler, Manfred Reichert -- 8. Managing Organizational Intellectual Capital / Effimia Pappa, Michail Giakoumis, Viktoria Voxaki, Michael Glykas -- 9. Social Networking Sites as Business Tool: A Study of User Behavior / Efthymios Constantinides, Carlota Lorenzo-Romero, Marıa-del-Carmen Alarcon-del-Amo -- 10. Fuzzy Cognitive Maps in Social and Business Network Analysis / George Stakias, Markos Psoras, Michael Glykas -- 11. Review Study on Fuzzy Cognitive Maps and Their Applications during the Last Decade / Elpiniki I. Papageorgiou -- 12. Mathematical Modelling of Decision Making Support Systems Using Fuzzy Cognitive Maps / Peter P. Groumpos, Ioannis E. Karagiannis -- 13. Fuzzy Cognitive Strategic Maps in Business Process Performance Measurement / Michael Glykas -- 14. Capturing Domain-Imposed Requirements Based on Basic Research Findings / Siaw Ming Wong, Jean-Yves Lafaye, Patrice Boursier -- 15. BPR Methods Applied to a Manufacturer in the Domotics Sector / M. Bevilacqua, F.E. Ciarapica, G. Giacchetta -- 16. Managing the SME Clustering Process Life-Cycle / Christina Ampantzi, Marianthi Psyllou, Evaggelia Diagkou, Michael Glykas.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book City Campus City Campus Main Collection 650.0285 BUS (Browse shelf(Opens below)) 1 Available A518200B

Includes bibliographical references and index.

1. Perspectives to Process Modeling / John Krogstie -- 2. Understanding Business Process Quality / Matthias Lohrmann, Manfred Reichert -- 3. A Holistic Business Performance Measurement Framework / E. Sezenias, Alexandros Farmakis, Giorgos Karagiannis, Evaggelia Diagkou, Michael Glykas -- 4. Effects of Business Process Reengineering on Firm Performance: An Econometric Analysis / Yasin Ozcelik -- 5. Privacy-Aware Workflow Management / Bandar Alhaqbani, Michael Adams, Colin J. Fidge, Arthur H.M. ter Hofstede -- 6. Performance Measurement in Business Process, Workflow and Human Resource Management / Apostolia Plakoutsi, Georgia Papadogianni,Michael Glykas -- 7. Understanding the Costs of Business Process Management Technology / Bela Mutschler, Manfred Reichert -- 8. Managing Organizational Intellectual Capital / Effimia Pappa, Michail Giakoumis, Viktoria Voxaki, Michael Glykas -- 9. Social Networking Sites as Business Tool: A Study of User Behavior / Efthymios Constantinides, Carlota Lorenzo-Romero, Marıa-del-Carmen Alarcon-del-Amo -- 10. Fuzzy Cognitive Maps in Social and Business Network Analysis / George Stakias, Markos Psoras, Michael Glykas -- 11. Review Study on Fuzzy Cognitive Maps and Their Applications during the Last Decade / Elpiniki I. Papageorgiou -- 12. Mathematical Modelling of Decision Making Support Systems Using Fuzzy Cognitive Maps / Peter P. Groumpos, Ioannis E. Karagiannis -- 13. Fuzzy Cognitive Strategic Maps in Business Process Performance Measurement / Michael Glykas -- 14. Capturing Domain-Imposed Requirements Based on Basic Research Findings / Siaw Ming Wong, Jean-Yves Lafaye, Patrice Boursier -- 15. BPR Methods Applied to a Manufacturer in the Domotics Sector / M. Bevilacqua, F.E. Ciarapica, G. Giacchetta -- 16. Managing the SME Clustering Process Life-Cycle / Christina Ampantzi, Marianthi Psyllou, Evaggelia Diagkou, Michael Glykas.

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