A framework for marketing management / Philip Kotler, Kevin Lane Keller.
Material type: TextPublisher: Harlow, England : Pearson Education, [2012]Copyright date: ©2012Edition: Fifth edition, International editionDescription: 358 pages : illustrations ; 23 cmContent type:- text
- unmediated
- volume
- 0273752510
- 9780273752516
- 658.8 22
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Book | City Campus City Campus Main Collection | 658.8 KOT (Browse shelf(Opens below)) | 1 | Available | A498492B | ||
Book | South Campus South Campus Main Collection | 658.8 KOT (Browse shelf(Opens below)) | 1 | Available | A498595B |
Browsing South Campus shelves, Shelving location: South Campus Main Collection Close shelf browser (Hides shelf browser)
658.8 HOL Marketing management : a relationship approach / | 658.8 IAC MM4 / | 658.8 INT International marketing / | 658.8 KOT A framework for marketing management / | 658.8 KOT International marketing / | 658.8 MAR Marketing : core concepts & applications / | 658.8 MAR Marketing / |
Previous ed.: 2009.
Includes bibliographical references and index.
Part I. Understanding Marketing Management -- 1. Defining Marketing for the 21st Century -- 2. Developing and Implementing Marketing Strategies and Plans -- 3. Understanding Markets, Market Demand, and the Marketing Environment -- Part II. Connecting with Customers -- 4. Creating Customer Value, Satisfaction, and Loyalty -- 5. Analyzing Consumer Markets -- 6. Analyzing Business Markets -- 7. Identifying Market Segments and Targets -- Part III. Building Strong Brands -- 8. Creating Brand Equity -- 9. Crafting the Brand Positioning and Dealing with Competition -- Part IV. Shaping the Market Offerings -- 10. Setting Product Strategy and Marketing Through the Life Cycle -- 11. Designing and Managing Services -- 12. Developing Pricing Strategies and Programs -- Part V. Delivering Value -- 13. Designing and Managing Integrated Marketing Channels -- 14. Managing Retailing, Wholesaling, and Logistics -- Part VI. Communicating Value -- 15. Designing and Managing Integrated Marketing Communications -- 16. Managing Mass Communications -- 17. Managing Personal Communications -- Part VII. Creating Successful Long-Term Growth -- 18. Managing Marketing in the Global Economy.
Machine converted from AACR2 source record.
There are no comments on this title.