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Perfect phrases for conflict resolution : hundreds of ready-to-use phrases for encouraging a more productive and efficient work environment / Lawrence Polsky and Antoine Gerschel.

By: Contributor(s): Material type: TextTextPublisher: New York : McGraw-Hill, [2011]Copyright date: ©2011Description: x, 163 pages ; 21 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0071756167
  • 9780071756167
Subject(s): DDC classification:
  • 658.4053 22
LOC classification:
  • HD30.3 .P653 2011
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