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Communication : organisation and innovation / by Sandra Barnett and Susan O'Rourke .

By: Contributor(s): Material type: TextTextAnalytics: Show analyticsPublisher: Auckland, N.Z. : Pearson, [2011]Copyright date: ©2011Edition: Third editionDescription: v, 394 pages : illustrations ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 1442541539
  • 9781442541535
Subject(s): DDC classification:
  • 658.45 22
Contents:
Section One. Communication theory and processes in business -- 1. Communication in the workplace -- 2. Communication theory -- 3. Barriers to communication -- Section Two. Intrapersonal communication -- 4. Self-concept -- 5. Perception -- 6. Culture and communication -- Section Three. Interpersonal communication -- 7. The basics of face-to-face communication -- 8. Verbal and non-verbal communication -- 9. Listening -- 10. Interviews and giving and receiving feedback -- 11. Assertiveness and managing differences -- 12. Negotiation -- Section Four. Oral presentations and business writing -- 13. Oral presentations -- 14. Principles of business writing -- 15. E-mails -- 16. Letters -- 17. Reports -- Section Five. Organisational communication and culture -- 18. Processes, cultures and organisation goals -- 19. Group dynamics -- 20. Managing meetings -- 21. Knowledge and information management -- 22. Information and communication technologies -- 23. Legal issues.
Summary: "Effective communication is at the heart of any successful human endeavour. This timely new edition of the highly successful Communication: Organisation and Innovation shows how innovative methods of communication teaching and learning can benefit and strengthen all organisations, especially in today's fast-changing business world. Control (organisation) and change (innovation) are two concepts that are inherent in the notion of communication. Communication is an innovative, dynamic, ever-changing, risk-taking and adaptive process that generates new relationships, new growth and new ways of thinking. Key topics and their effect on communication that are addressed in this latest edition include: Social media Global recession International and crosscultural communication in New Zealand and globally Ethics, sustainability and accountability."--Publisher's website.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book City Campus City Campus Main Collection 658.45 BAR (Browse shelf(Opens below)) 1 Available A498624B
Book South Campus South Campus Main Collection 302.2 BAR (Browse shelf(Opens below)) 1 Available A493024B

Includes bibliographical references and index.

Section One. Communication theory and processes in business -- 1. Communication in the workplace -- 2. Communication theory -- 3. Barriers to communication -- Section Two. Intrapersonal communication -- 4. Self-concept -- 5. Perception -- 6. Culture and communication -- Section Three. Interpersonal communication -- 7. The basics of face-to-face communication -- 8. Verbal and non-verbal communication -- 9. Listening -- 10. Interviews and giving and receiving feedback -- 11. Assertiveness and managing differences -- 12. Negotiation -- Section Four. Oral presentations and business writing -- 13. Oral presentations -- 14. Principles of business writing -- 15. E-mails -- 16. Letters -- 17. Reports -- Section Five. Organisational communication and culture -- 18. Processes, cultures and organisation goals -- 19. Group dynamics -- 20. Managing meetings -- 21. Knowledge and information management -- 22. Information and communication technologies -- 23. Legal issues.

"Effective communication is at the heart of any successful human endeavour. This timely new edition of the highly successful Communication: Organisation and Innovation shows how innovative methods of communication teaching and learning can benefit and strengthen all organisations, especially in today's fast-changing business world. Control (organisation) and change (innovation) are two concepts that are inherent in the notion of communication. Communication is an innovative, dynamic, ever-changing, risk-taking and adaptive process that generates new relationships, new growth and new ways of thinking. Key topics and their effect on communication that are addressed in this latest edition include: Social media Global recession International and crosscultural communication in New Zealand and globally Ethics, sustainability and accountability."--Publisher's website.

Machine converted from AACR2 source record.

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