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Therapeutic communications / Kathleen Schreiner.

By: Material type: TextTextSeries: Medical assisting made incredibly easyPublisher: Philadelphia : Wolters Kluwer Health/Lippincott Williams & Wilkins, [2009]Copyright date: ©2009Edition: First editionDescription: xxi, 321 pages : illustrations (chiefly colour) ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0781775523
  • 9780781775526
Subject(s): DDC classification:
  • 610.696 22
LOC classification:
  • R118 .S34 2009
Contents:
Developing self-awareness -- The communication cycle -- Communication across the lifespan -- Building bridges: communicating with patients -- The culturally diverse workplace -- Techniques to tackle communication challenges -- Providing patient wellness and education -- Written communications and technology -- Using professional communication skills in the workplace.
Summary: "This text will teach basic principles of effective communication to medical assisting students. The 'Incredibly Easy' approach will make this content more engaging, relevant, and enjoyable to read."--Publisher description.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book North Campus North Campus Main Collection 610.696 SCH (Browse shelf(Opens below)) 1 Available A452139B
Book North Campus North Campus Main Collection 610.696 SCH (Browse shelf(Opens below)) 1 Available A452143B

Includes index.

Developing self-awareness -- The communication cycle -- Communication across the lifespan -- Building bridges: communicating with patients -- The culturally diverse workplace -- Techniques to tackle communication challenges -- Providing patient wellness and education -- Written communications and technology -- Using professional communication skills in the workplace.

"This text will teach basic principles of effective communication to medical assisting students. The 'Incredibly Easy' approach will make this content more engaging, relevant, and enjoyable to read."--Publisher description.

Machine converted from AACR2 source record.

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