Handbook of service science / Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer, editors ; foreword by Carl. J. Schramm and William J. Baumol.
Material type: TextSeries: Service sciencePublisher: New York ; London : Springer, [2010]Copyright date: ©2010Description: xxvii, 758 pages : illustrations ; 25 cmContent type:- text
- unmediated
- volume
- 144191627X
- 9781441916273
- Service science
- 338.47 23
- HD9980.5 .H359 2010
Contents:
pt. 1. Context : origins -- pt. 2. Context : theory -- pt. 3. Research and practice : design -- pt. 4. Research and practice : operations -- pt. 5. Research and practice : delivery -- pt. 6. Research and practice : innovation -- pt. 7. Future.
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Book | City Campus City Campus Main Collection | 338.47 HAN (Browse shelf(Opens below)) | 1 | Available | A452981B | ||
Book | South Campus South Campus Main Collection | 338.47 HAN (Browse shelf(Opens below)) | 1 | Available | A517250B |
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Includes bibliographical references and index.
pt. 1. Context : origins -- pt. 2. Context : theory -- pt. 3. Research and practice : design -- pt. 4. Research and practice : operations -- pt. 5. Research and practice : delivery -- pt. 6. Research and practice : innovation -- pt. 7. Future.
Machine converted from AACR2 source record.
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