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Handbook of service science / Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer, editors ; foreword by Carl. J. Schramm and William J. Baumol.

Contributor(s): Material type: TextTextSeries: Service sciencePublisher: New York ; London : Springer, [2010]Copyright date: ©2010Description: xxvii, 758 pages : illustrations ; 25 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 144191627X
  • 9781441916273
Other title:
  • Service science
Subject(s): DDC classification:
  • 338.47 23
LOC classification:
  • HD9980.5 .H359 2010
Contents:
pt. 1. Context : origins -- pt. 2. Context : theory -- pt. 3. Research and practice : design -- pt. 4. Research and practice : operations -- pt. 5. Research and practice : delivery -- pt. 6. Research and practice : innovation -- pt. 7. Future.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book City Campus City Campus Main Collection 338.47 HAN (Browse shelf(Opens below)) 1 Available A452981B
Book South Campus South Campus Main Collection 338.47 HAN (Browse shelf(Opens below)) 1 Available A517250B

Includes bibliographical references and index.

pt. 1. Context : origins -- pt. 2. Context : theory -- pt. 3. Research and practice : design -- pt. 4. Research and practice : operations -- pt. 5. Research and practice : delivery -- pt. 6. Research and practice : innovation -- pt. 7. Future.

Machine converted from AACR2 source record.

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