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Designing for the digital age : how to create human-centered products and services / Kim Goodwin.

By: Material type: TextTextPublisher: Indianapolis, Ind. : Wiley, [2009]Copyright date: ©2009Description: xxix, 739 pages : illustrations (some colour) ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0470229101
  • 9780470229101
Other title:
  • Designing for the digital age : How to create human-centred products and services
Subject(s): DDC classification:
  • 745.2 22
LOC classification:
  • TS171 .G664 2009
Contents:
Foreword -- Introduction -- 1. Goal-Directed Product and Service Design -- 2. Assembling the Team -- 3. Project Planning -- 4. Research Fundamentals -- 5. Understanding the Business -- 6. Planning User Research -- 7. Understanding Potential Users and Customers -- 8. Example Interview -- 9. Other Sources of Information and Inspiration -- 10. Making Sense of Your Data: Modeling -- 11. Personas -- 12. Defining Requirements -- 13. Putting It All Together: The User and Domain Analysis -- 14. Framework Definition: Visualizing Solutions -- 15. Principles and Patterns for Framework Design -- 16. Designing the Form Factor and Interaction Framework -- 17. Principles and Patterns in Design Language -- 18. Developing the Design Language -- 19. Communicating the Framework and Design Language -- 20. Detailed Design: Making Your Ideas Real -- 21. Detailed Design Principles and Patterns -- 22. Detailed Design Process and Practices -- 23. Evaluating Your Design -- 24. Communicating Detailed Design -- 25. Supporting Implementation and Launch -- 26. Improving Design Capabilities in Individuals and Organizations.
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Includes bibliographical references and index.

Foreword -- Introduction -- 1. Goal-Directed Product and Service Design -- 2. Assembling the Team -- 3. Project Planning -- 4. Research Fundamentals -- 5. Understanding the Business -- 6. Planning User Research -- 7. Understanding Potential Users and Customers -- 8. Example Interview -- 9. Other Sources of Information and Inspiration -- 10. Making Sense of Your Data: Modeling -- 11. Personas -- 12. Defining Requirements -- 13. Putting It All Together: The User and Domain Analysis -- 14. Framework Definition: Visualizing Solutions -- 15. Principles and Patterns for Framework Design -- 16. Designing the Form Factor and Interaction Framework -- 17. Principles and Patterns in Design Language -- 18. Developing the Design Language -- 19. Communicating the Framework and Design Language -- 20. Detailed Design: Making Your Ideas Real -- 21. Detailed Design Principles and Patterns -- 22. Detailed Design Process and Practices -- 23. Evaluating Your Design -- 24. Communicating Detailed Design -- 25. Supporting Implementation and Launch -- 26. Improving Design Capabilities in Individuals and Organizations.

Machine converted from AACR2 source record.

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