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Reaching out : interpersonal effectiveness and self-actualization / David W. Johnson.

By: Material type: TextTextPublisher: Upper Saddle River, N.J. : Pearson, [2009]Copyright date: ©2009Edition: International edition, 10th editionDescription: xi, 404 pages : illustrations ; 23 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0205674968
  • 9780205674961
Subject(s): DDC classification:
  • 153.6 22
Contents:
1. The importance of interpersonal skills -- 2. Self disclosure -- 3. Developing and maintaining trust -- 4. Increasing your communication skills -- 5. Expressing your feelings verbally -- 6. Expressing your feelings nonverbally -- 7. Helpful listening and responding -- 8. Resolving interpersonal conflicts -- 9. Anger, stress and managing feelings -- 10. Barriers to interpersonal effectiveness -- 11. Epilogue.
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Includes bibliographical references and index.

1. The importance of interpersonal skills -- 2. Self disclosure -- 3. Developing and maintaining trust -- 4. Increasing your communication skills -- 5. Expressing your feelings verbally -- 6. Expressing your feelings nonverbally -- 7. Helpful listening and responding -- 8. Resolving interpersonal conflicts -- 9. Anger, stress and managing feelings -- 10. Barriers to interpersonal effectiveness -- 11. Epilogue.

Machine converted from AACR2 source record.

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