Coaching : evoking excellence in others / James Flaherty.

Includes bibliographical references and index.

Introduction -- 1. The Foundation for Coaching -- Why Coaching Now? -- What Is Coaching? -- Operating Principles of Coaching -- 2. Basic Principles -- What Is a Human Being? -- Language, Observation, and Assessment -- 3. The Flow of Coaching -- Stage 1 Relationship -- Stage 2 Openings -- Stage 3 Assessment -- Stage 4 Enrollment -- Stage 5 Coaching Itself -- 4. The Coaching Relationship -- Mutual Trust -- Mutual Respect -- Mutual Freedom of Expression -- 5. Openings -- Habits -- Social Identity -- Openings -- 6. Assessment Models -- Model 1 Five Elements Model -- Model 2 Domains of Competence -- Model 3 Components of Satisfaction and Effectiveness -- Using These Models -- Applications of the Models to Our Case -- 7. How Things Really Get Done -- Speech Act Theory -- Requests -- Promises -- Offers -- Assertions -- Assessments -- Declarations -- Conversation for Relationship -- Conversation for Possibilities -- Conversation for Action -- 8. Enrollment -- 9. Coaching Conversations -- Types of Conversation -- Type 1 Single Conversations -- Type 2 Several Conversations -- Type -- Assessment Exercise -- Self-Observation Exercise -- Practice Exercise -- 10. Stuck -- Client Being Stuck -- Program Being Stuck -- 11. Getting in Condition for Change -- What's Necessary for Change -- Assessing the Client's Readiness -- What To Do with What You Find -- 12. Track Two: Working with Ourselves -- Truing Questions -- Self-Development Process for Coaches: Skills and Qualities -- The Process: Working with Yourself -- The Process: An Example -- Definitions -- How Bob Turned Out -- Conclusion -- Appendix A. Self-Observations -- Appendix B. Practices.

"Praise for the first edition:?As interest in coaching grows, I think Flaherty?s book will come to stand out as a definitive work.? ? Peter M. SengeCoaching: Evoking Excellence in Others proposes rigorous methods of practice and self-observation in a relationship of mutual trust, respect and freedom of expression. It will probe you to rethink and possibly undo how you relate to your clients, your partner, your staff, your friends, and how you produce long-term excellent performance in yourself. This 2nd edition includes new chapters on working with the body and what to do when we find ourselves stuck in our coaching efforts. These chapters, have been included to expand the coaches repertory and readiness to step into wider areas of engagement with clients. As with the previous edition these chapters have annotated bibliographies at their conclusion that will assist the reader in continuing their study. The appendix also has expanded list of self-observation exercises and practices as well as additional material that can be used in assessment. This book will act as a learning guide for new coaches and master coaches who want to challenge their methods of partnering with clients. It is also applicable to managers intending to include coaching in their developmental roles with team members. The author has led workshops in coaching, communication, leadership, and project management for more than 12,000 people. These have included participants from many Fortune 500 companies such as AT&T, FMC, Chrysler, Ernst & Young, Cargill, Levi Strauss and Coopers & Lybrand.; *New edition of a classic in the field of coaching-- 1st edition sold over 27,000 copies *Presents the fundamentals of coaching and offers practical ways to implement coaching programs in any organization *Revised and updated including new material on latest approaches, the effect of technology and other developments in the field"--Publisher description.

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