Mastering communication / Nicky Stanton.
Material type: TextSeries: Palgrave master seriesPublisher: Basingstoke : Palgrave Macmillan, 2009Edition: Fifth editionDescription: xvi, 480 pages : illustrations ; 24 cmContent type:- text
- unmediated
- volume
- 0230216927
- 9780230216921
- 651.7 22
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Book | City Campus City Campus Main Collection | 651.7 STA (Browse shelf(Opens below)) | 1 | Available | A475747B |
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Previous ed.: 2004.
Includes bibliographical references (pages 451-453) and index.
Introduction -- Acknowledgements -- The Process of Communication -- Speaking Effectively -- Listening -- Human Interaction and Non-Verbal Communication -- Telephone, Voicemail and Mobile -- Interviewing -- Being Interviewed for a Job -- Communicating in Groups -- Running and Taking Part in Meetings -- Giving a Talk or Presentation -- Using Visual Aids -- Faster Reading -- Better Reading -- Writing /Emailing Business Letters -- Applying for a Job by Post or Email -- Writing /Emailing Reports -- Emails - Notes or 'Memos', Messages, Attachments, Forms and Questionnaires -- Visual Communication -- Getting to Grips with Grammar -- Common Problems with English -- Appendices -- A Final Word.
Machine converted from AACR2 source record.
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