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Mastering communication / Nicky Stanton.

By: Material type: TextTextSeries: Palgrave master seriesPublisher: Basingstoke : Palgrave Macmillan, 2009Edition: Fifth editionDescription: xvi, 480 pages : illustrations ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0230216927
  • 9780230216921
Subject(s): DDC classification:
  • 651.7 22
Contents:
Introduction -- Acknowledgements -- The Process of Communication -- Speaking Effectively -- Listening -- Human Interaction and Non-Verbal Communication -- Telephone, Voicemail and Mobile -- Interviewing -- Being Interviewed for a Job -- Communicating in Groups -- Running and Taking Part in Meetings -- Giving a Talk or Presentation -- Using Visual Aids -- Faster Reading -- Better Reading -- Writing /Emailing Business Letters -- Applying for a Job by Post or Email -- Writing /Emailing Reports -- Emails - Notes or 'Memos', Messages, Attachments, Forms and Questionnaires -- Visual Communication -- Getting to Grips with Grammar -- Common Problems with English -- Appendices -- A Final Word.
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Previous ed.: 2004.

Includes bibliographical references (pages 451-453) and index.

Introduction -- Acknowledgements -- The Process of Communication -- Speaking Effectively -- Listening -- Human Interaction and Non-Verbal Communication -- Telephone, Voicemail and Mobile -- Interviewing -- Being Interviewed for a Job -- Communicating in Groups -- Running and Taking Part in Meetings -- Giving a Talk or Presentation -- Using Visual Aids -- Faster Reading -- Better Reading -- Writing /Emailing Business Letters -- Applying for a Job by Post or Email -- Writing /Emailing Reports -- Emails - Notes or 'Memos', Messages, Attachments, Forms and Questionnaires -- Visual Communication -- Getting to Grips with Grammar -- Common Problems with English -- Appendices -- A Final Word.

Machine converted from AACR2 source record.

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