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Software and organisations : the biography of the enterprise-wide system or how SAP conquered the world / Neil Pollock and Robin Williams.

By: Contributor(s): Material type: TextTextSeries: Routledge studies in technology, work and organizations ; 5.Publisher: London ; New York : Routledge, 2009Description: xii, 348 pages : illustrations ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0415403979
  • 9780415403979
Other title:
  • Software and organizations
  • Biography of the enterprise-wide system or how SAP conquered the world
Subject(s): DDC classification:
  • 338.47005 22
LOC classification:
  • HD9696.63.A2 P65 2009
Contents:
The dynamics of software packages -- Critique of existing knowledge -- The biography of artefacts framework -- Fitting standard software to non-standard organisations -- Generification work in the design of global solutions -- Technology choice and its performance : towards a sociology of software package procurement -- Industry analysts and the labour of comparison -- Passing the user : searching for expertise in globalised technical support -- Discussion and conclusions.
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Includes bibliographical references (pages 303-341) and index.

The dynamics of software packages -- Critique of existing knowledge -- The biography of artefacts framework -- Fitting standard software to non-standard organisations -- Generification work in the design of global solutions -- Technology choice and its performance : towards a sociology of software package procurement -- Industry analysts and the labour of comparison -- Passing the user : searching for expertise in globalised technical support -- Discussion and conclusions.

Machine converted from AACR2 source record.

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