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Management lessons from Mayo Clinic : inside one of the world's most admired service organizations / Leonard L. Berry, Kent D. Seltman.

By: Contributor(s): Material type: TextTextPublisher: New York, NY : McGraw-Hill, [2008]Copyright date: ©2008Description: xv, 276 pages : illustrations, portraits ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0071590730
  • 9780071590730
Other title:
  • Management lessons from Mayo Clinic : Inside one of the world's most admired service organisations
Subject(s): DDC classification:
  • 362.11068 22
Contents:
1. The 100-year Brand -- 2. Preserving a Patient-First Legacy -- 3. Practicing Team Medicine -- 47. Practicing Destination Medicine -- 5. Partnering for Leadership -- 6. Hiring for Values - And Talent -- 7. Orchestrating the Clues of Quality -- 8. Creating, Extending, and Protecting the Brand -- 9. Investing in Tomorrow's Organization -- 10. Realizing Human Potential.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book North Campus North Campus Main Collection 362.11068 BER (Browse shelf(Opens below)) 1 Available A428744B

Includes bibliographical references and index.

1. The 100-year Brand -- 2. Preserving a Patient-First Legacy -- 3. Practicing Team Medicine -- 47. Practicing Destination Medicine -- 5. Partnering for Leadership -- 6. Hiring for Values - And Talent -- 7. Orchestrating the Clues of Quality -- 8. Creating, Extending, and Protecting the Brand -- 9. Investing in Tomorrow's Organization -- 10. Realizing Human Potential.

Machine converted from AACR2 source record.

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