The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company / Joseph A. Michelli.

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book	City Campus City Campus Main Collection	658.4092 MIC (Browse shelf(Opens below))	1	Available		A427879B

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Previous	658.4092 LUS Leadership : theory, application & skill development /	658.4092 MAC A year with Peter Drucker : 52 weeks of coaching for leadership effectiveness /	658.4092 MAX Developing the leaders around you /	658.4092 MIC The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company /	658.4092 MID Beyond authority : leadership in a changing world /	658.4092 MOR Moral leadership in action : building and sustaining moral competence in European organizations /	658.4092 MUN Developing multicultural leaders : the journey to leadership success /	Next

Includes bibliographical references (pages 265-271) and index.

Machine converted from AACR2 source record.

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