Enjoy your stay : English for the hospitality and travel industry / Robin Persiani and Radi Reppen.
Material type: TextPublisher: Ann Arbor, MI. : University of Michigan Press, [2007]Copyright date: ©2007Description: xii, 145 pages : illustrations, forms ; 28 cm + 1 audio disc (12 cm)Content type:- text
- spoken word
- unmediated
- audio
- volume
- audio disc
- 0472031791
- 9780472031795
- 428.240246479 22
Contents:
Talking about hotels and restaurants -- Exhanging information -- Getting the specifics: asking clarification/elaboration questions -- Talking on the telephone -- Handling services encounters -- Offering recommendations, making suggestions, and giving advice -- Interacting with colleagues.
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Book | City Campus City Campus Main Collection | 428.240246479 PER (Browse shelf(Opens below)) | 1 | Available | A401187B |
Accompanied by: 1 audio disc (CD)
Talking about hotels and restaurants -- Exhanging information -- Getting the specifics: asking clarification/elaboration questions -- Talking on the telephone -- Handling services encounters -- Offering recommendations, making suggestions, and giving advice -- Interacting with colleagues.
Machine converted from AACR2 source record.
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