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Enjoy your stay : English for the hospitality and travel industry / Robin Persiani and Radi Reppen.

By: Contributor(s): Material type: TextTextPublisher: Ann Arbor, MI. : University of Michigan Press, [2007]Copyright date: ©2007Description: xii, 145 pages : illustrations, forms ; 28 cm + 1 audio disc (12 cm)Content type:
  • text
  • spoken word
Media type:
  • unmediated
  • audio
Carrier type:
  • volume
  • audio disc
ISBN:
  • 0472031791
  • 9780472031795
Subject(s): DDC classification:
  • 428.240246479 22
Contents:
Talking about hotels and restaurants -- Exhanging information -- Getting the specifics: asking clarification/elaboration questions -- Talking on the telephone -- Handling services encounters -- Offering recommendations, making suggestions, and giving advice -- Interacting with colleagues.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book City Campus City Campus Main Collection 428.240246479 PER (Browse shelf(Opens below)) 1 Available A401187B

Accompanied by: 1 audio disc (CD)

Talking about hotels and restaurants -- Exhanging information -- Getting the specifics: asking clarification/elaboration questions -- Talking on the telephone -- Handling services encounters -- Offering recommendations, making suggestions, and giving advice -- Interacting with colleagues.

Machine converted from AACR2 source record.

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