Knowledge management and organizational learning : a reader / edited by Laurence Prusak and Eric Matson.
Material type: TextSeries: Oxford management readersPublisher: Oxford : Oxford University Press, 2006Description: 400 p. ; 24 cmISBN:- 9780199291793 (hbk.) :
- 0199291799 (hbk.) :
- 9780199291809 (pbk.) :
- 0199291802 (pbk.) :
- 658.4038 22
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Book | City Campus City Campus Main Collection | 658.4038 KNO (Browse shelf(Opens below)) | 1 | Available | A371365B |
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658.4038 ITI ITIL service operation / | 658.4038 ITI ITIL service strategy / | 658.4038 KNO Knowledge and social capital : foundations and applications / | 658.4038 KNO Knowledge management and organizational learning : a reader / | 658.4038 LAN IT and organizational learning : managing change through technology and education / | 658.4038 LEO Wellsprings of knowledge : building and sustaining the sources of innovation / | 658.4038 LIE Knowledge retention : strategies and solutions / |
Sect. I. The strategic importance of knowledge and learning -- 1. Knowledge management and the knowledge-based economy / Robert Grant -- 2. Developing a knowledge strategy / Michael H. Zack -- Sect. II. Knowledge development and individual learning -- 3. The learning curve / Atul Gawande -- 4. Knowledge-in-the-making : the 'construction' of Fiat's Melfi factory / Gerardo Patriotta -- 5. Generating creative options / Dorothy Leonard and Walter Swap -- 6. Partnerships for knowledge creation / Salvatore Parise and Laurence Prusak -- Sect. III. Knowledge retention and organizational learning -- 7. Swing doors and musical chairs / Arnold Kransdorff and Russell Williams -- 8. Organizational memory / Linda Argote -- 9. Balancing act : how to capture knowledge without killing it / John Seely Brown and Paul Duguid -- Sect. IV. Knowledge transfer and dissemination -- 10. Managing knowledge the Chevron way / Kenneth T. Derr -- 11. Getting it right the second time / Gabriel Szulanski and Sidney Winter -- 12. Making a market in knowledge / Lowell L. Bryan -- 13. The performance variability dilemma / Eric Matson and Laurence Prusak -- Sect. V. Social perspectives -- 14. Knowledge management's social dimension : lessons from Nucor Steel / Anil K. Gupta and Vijay Govindarajan -- 15. Fair process : managing in the knowledge economy / W. Chan Kim and Renee Mauborgne -- 16. Communities of practice : the organizational frontier / Etienne C. Wenger and William M. Snyder -- 17. Knowing what we know : supporting knowledge creation and sharing in social networks / Rob Cross, Andrew Parker, Laurence Prusak and Stephen P. Borgatti -- Sect. VI. Future directions -- 18. Knowledge-worker productivity : the biggest challenge / Peter F. Drucker -- 19. Just-in-time delivery comes to knowledge management / Thomas H. Davenport and John Glaser -- 20. Seeing knowledge plain : how to make knowledge visible / Leigh Weiss and Laurence Prusak -- 21. Do you know who your experts are? / Michael Idinopulos and Lee Kempler -- 22. Using supplier networks to learn faster / Jeffrey H. Dyer and Nile W. Hatch.
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