Married to the brand : why consumers bond with some brands for life : lessons from 60 years of research into the psychology of consumer relationships / by William J. McEwen.
Material type: TextPublisher: New York : Gallup, 2005Edition: First editionDescription: 135 pages : illustrations ; 24 cmContent type:- text
- unmediated
- volume
- 1595620052
- 9781595620057
- 1595620095
- 9781595620095
- 658.8343 22
- HF5415.32 .M397 2005
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Book | City Campus City Campus Main Collection | 658.8343 MCE (Browse shelf(Opens below)) | 1 | Available | A406290B |
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Introduction -- Ch. 1. A pathway to brand passion -- Ch. 2. Why consumers marry brands -- Ch. 3. Brand relationships : why companies should care -- Ch. 4. Brand encounters : connecting with consumers -- Ch. 5. Beginning a lasting relationship -- Ch. 6. Five Ps : tools for the brand-building trades -- Ch. 7. The brand marriage : winning hearts and minds -- Ch. 8. Keeping the brand marriage vows part 1 : brand confidence -- Ch. 9. Keeping the brand marriage vows part 2 : brand integrity -- Ch. 10. Building on the foundation : brand pride -- Ch. 11. The emotional pinnacle : brand passion -- Ch. 12. Brand marriages and the engagement imperative -- Ch. 13. The value of a healthy brand marriage -- Ch. 14. Brand marriage management -- App. A. Engagement potential rating scales -- App. B. Customer engagement (CE[superscript 11]) rating scales -- Learn more.
"Married to the Brand tells the story of what makes profitable brand relationships work - through the eyes of the consumer, not the marketer. Packed with stories and compelling discoveries from a worldwide consumer database, this book explores why people bond with some brands and not others."--Jacket.
Machine converted from AACR2 source record.
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