Understanding clinical governance and quality assurance : making it happen / Diana Sale.

Includes bibliographical references and index.

1. Quality assurance : what is it, and how did it evolve? -- 2. The seven pillars of clinical governance : an overview -- 3. Pillar one - patient and public involvement -- 4. Pillar two - risk management -- 5. Pillar three - clinical audit -- 6. Pillar four - staffing and staff management -- 7. Pillar five - education, training and continuing personal and professional development -- 8. Pillar six - clinical effectiveness -- 9. Pillar seven - clinical information -- 10. A strategy for clinical governance -- 11. Monitoring performance and organisational quality assurance -- 12. Tools for measuring the quality of care -- 13. Skills to support clinical governance - the management of change -- 14. Skills to support clinical governance - working with and facilitating groups -- 15. Skills to support clinical governance - project management -- 16. Clinical governance - the tools for the job -- App. An overview of the history of quality assurance.

"This highly practical book is about making the principles, philosophies and methodologies of quality assurance a reality. It covers the key techniques, skills and approaches required to make it happen. Covering the latest NHS changes and government initiatives, such as the Healthcare Commission (formerly CHI) and the National Institute for Clinical Excellence (NICE), and supported throughout with examples of how the theory works in practice, this will be a valuable resource for all healthcare students and professionals who want to deliver quality, patient-focused care."--BOOK JACKET.

Machine converted from AACR2 source record.