Hospitality management : a capstone course / Matt A. Casado.
Material type:
TextPublisher: Upper Saddle River, NJ : Pearson/Prentice Hall, [2006]Copyright date: ©2006Edition: First editionDescription: xvii, 198 pages ; 24 cmContent type: - text
- unmediated
- volume
- 0131779796
- 9780131779792
- 647.94071 22
- TX911.5 .C35 2006
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Book | City Campus City Campus Main Collection | 647.94071 CAS (Browse shelf(Opens below)) | 1 | Available | A414319B |
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| 647.940688 MOR Hospitality and travel marketing / | 647.940688 MOR Hospitality and travel marketing / | 647.940688 NYK Marketing in the hospitality industry / | 647.94071 CAS Hospitality management : a capstone course / | 647.94071 COR The Cornell School of Hotel Administration on Hospitality : cutting edge thinking and practice / | 647.94072 BRO Researching hospitality and tourism : a student guide / | 647.94072 BRO Researching hospitality and tourism / |
Includes index.
Ch. 1. Obtaining a management-training position -- Ch. 2. Food operations -- Ch. 3. Beverage operations -- Ch. 4. Housekeeping operations -- Ch. 5. Front office operations -- Ch. 6. Sales and marketing operations -- Ch. 7. Engineering operations -- Ch. 8. Controlling hospitality operations -- Ch. 9. Hospitality accounting -- Ch. 10. Strategic planning and management -- Ch. 11. Ethics and hospitality management -- Ch. 12. Hospitality communication -- Ch. 13. Hospitality organizational behavior and management -- Ch. 14. Hospitality leadership -- Ch. 15. Hospitality law.
"Hospitality Management: A Capstone Course offers comprehensive coverage of topics taught in hospitality programs and an array of realistic operational and managerial situations and cases students are bound to find on being hired by hospitality companies. The cases are geared to prepare students for critical thinking and problem solving. The purpose of the book is to help move students out of their scholastic mode and into supervisory and managerial roles in the hospitality industry. Matt A. Casado's roll-up-your-sleeves, down-in-the-trenches approach provides a practical guide to solving problems and to handling difficult operational situations."--BOOK JACKET.
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