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Continuous quality improvement in higher education / John Robert Dew and Molly McGowan Nearing.

By: Contributor(s): Material type: TextTextSeries: American Council on Education/Praeger series on higher educationPublisher: Westport, Conn. : American Council on Education/Praeger, [2004]Copyright date: ©2004Description: xi, 194 pages : illustrations ; 25 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0275983897
  • 9780275983895
Subject(s): DDC classification:
  • 378.107 22
LOC classification:
  • LB2341 .D47 2004
Contents:
Ch. 1. The development of continuous improvement in higher education -- Ch. 2. Embarking on continuous improvements in the academic community -- Ch. 3. Educating the campus about continuous improvement -- Ch. 4. Conducting self-assessments -- Ch. 5. Strategic planning : engaging faculty and staff -- Ch. 6. Benchmarking in the academic environment -- Ch. 7. Leadership, consensus, and teamwork in the higher education community -- Ch. 8. Facilitating campus teams -- Ch. 9. Measurement and feedback -- Ch. 10. Engaging faculty and students in improving the teaching and learning processes -- App. 360 feedback process : contributors workbook.
Review: "This book offers a historical perspective on pioneering institutions in Continuous Improvement. It also offers insights on how to obtain stakeholder feedback through surveys and focus groups. Dew and Nearing address the issue of strategic planing from a CI perspective and include concepts to improve academic programs. They also bring structure to the chaotic issue of measurement and feedback in the higher education setting."--BOOK JACKET.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book City Campus City Campus Main Collection 378.107 DEW (Browse shelf(Opens below)) 1 Available A261044B

Includes bibliographical references (pages 187-190) and index.

Ch. 1. The development of continuous improvement in higher education -- Ch. 2. Embarking on continuous improvements in the academic community -- Ch. 3. Educating the campus about continuous improvement -- Ch. 4. Conducting self-assessments -- Ch. 5. Strategic planning : engaging faculty and staff -- Ch. 6. Benchmarking in the academic environment -- Ch. 7. Leadership, consensus, and teamwork in the higher education community -- Ch. 8. Facilitating campus teams -- Ch. 9. Measurement and feedback -- Ch. 10. Engaging faculty and students in improving the teaching and learning processes -- App. 360 feedback process : contributors workbook.

"This book offers a historical perspective on pioneering institutions in Continuous Improvement. It also offers insights on how to obtain stakeholder feedback through surveys and focus groups. Dew and Nearing address the issue of strategic planing from a CI perspective and include concepts to improve academic programs. They also bring structure to the chaotic issue of measurement and feedback in the higher education setting."--BOOK JACKET.

Machine converted from AACR2 source record.

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