IRS managing conflict in the workplace / consultant editor, Heather Falconer.
Material type:
TextPublisher: Surrey [England] : LexisNexis UK, 2004Description: xiv, 167 pages : illustrations ; 25 cmContent type: - text
- unmediated
- volume
- 0754523926
- 9780754523925
- Managing conflict in the workplace
- 658.4053 21
- HD42 .I77 2004
Contents:
1. Conflict in the workplace -- 2. The causes of workplace conflict -- 3. The costs of conflict -- 4. Recognising the danger signs -- 5. The employer's duty of care: The law -- 6. Establishing effective policies -- 7. Conflict management training -- 8. Reaching agreement in cases of conflict: The role of mediation.
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Book | City Campus City Campus Main Collection | 658.4053 IRS (Browse shelf(Opens below)) | 1 | Available | A289760B |
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Includes bibliographical references and index.
1. Conflict in the workplace -- 2. The causes of workplace conflict -- 3. The costs of conflict -- 4. Recognising the danger signs -- 5. The employer's duty of care: The law -- 6. Establishing effective policies -- 7. Conflict management training -- 8. Reaching agreement in cases of conflict: The role of mediation.
Machine converted from AACR2 source record.
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