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Employment relations in the hospitality and tourism industries / Rosemary Lucas.

By: Material type: TextTextSeries: Routledge studies in employment relationsPublisher: New York : Routledge, c2003Description: xx, 306 p. : ill. ; 24 cmISBN:
  • 0415297117 (hardback)
  • 0415297125 (pbk.)
Subject(s): DDC classification:
  • 647.940683 21
LOC classification:
  • TX911.3.P4 L82 2003
Contents:
1. Whither employment relations and hospitality? -- 2. Employment and work -- 3. The role of management in employment relations -- 4. Resourcing, development and fair treatment -- 5. Pay, reward and performance -- 6. Representation, participation and involvement -- 7. Employment law and dispute resolution -- 8. What do the workers think? -- 9. Conclusions and future issues -- App. 1. Background characteristics of the WERS98 sample -- App. 2. Employment relations practices and outcomes.
Review: "Employment Relations in the Hospitality and Tourism Industries presents a detailed review of employment relations within a distinctive and significant part of the service economy. Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area." "Employment Relations in the Hospitality and Tourism Industries is an invaluable resource for anyone studying hospitality and tourism, industrial relations and human resource management."--BOOK JACKET.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book City Campus City Campus Main Collection 647.940683 LUC (Browse shelf(Opens below)) 1 Available A416733B
Book City Campus City Campus Main Collection 647.940683 LUC (Browse shelf(Opens below)) 1 Available A415163B
Book City Campus City Campus Main Collection 647.940683 LUC (Browse shelf(Opens below)) 1 Available A266081B

1. Whither employment relations and hospitality? -- 2. Employment and work -- 3. The role of management in employment relations -- 4. Resourcing, development and fair treatment -- 5. Pay, reward and performance -- 6. Representation, participation and involvement -- 7. Employment law and dispute resolution -- 8. What do the workers think? -- 9. Conclusions and future issues -- App. 1. Background characteristics of the WERS98 sample -- App. 2. Employment relations practices and outcomes.

"Employment Relations in the Hospitality and Tourism Industries presents a detailed review of employment relations within a distinctive and significant part of the service economy. Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area." "Employment Relations in the Hospitality and Tourism Industries is an invaluable resource for anyone studying hospitality and tourism, industrial relations and human resource management."--BOOK JACKET.

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