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Sport and leisure operations management / edited by Una McMahon-Beattie and Ian Yeoman.

Contributor(s): Material type: TextTextPublisher: [South Melbourne, Vic.?] ; United Kingdom : Thomson, 2004Description: xii, 360 pages : illustrations ; 25 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 1844800636
  • 9781844800636
Subject(s): DDC classification:
  • 790.069 22
Contents:
Editors and contributors -- Introduction -- Pt. 1. Sport and leisure in context -- 1. Sport and leisure service encounter -- 2. Sport and leisure narrative -- 3. Leisure venue management -- Pt. 2. Design of sport and leisure facilities -- 4. Facilities planning -- 5. Managing human resources in sport and leisure -- 6. Manging queues -- 7. Service quality -- 8. Service productivity and best practice in the UK leisure industry -- Pt. 3. Inventory management -- 9. Economics of sport and leisure -- 10. Supply and demand -- 11. Leisure revenue maangement -- 12. Ticket operations in a professional sports team setting -- Pt. 4. Operations strategy -- 13. Sports events : a new planning process -- 14. Strategic planning -- 15. Risk management -- 16. Legal and ethical issues in the design and delivery of sport and leisure facilities -- Pt. 5. Merchandising and marketing -- 17. Sports and leisure marketing -- 18. E-commerce in sport and leisure -- 19. The role of retailing in sport and leisure -- Pt. 6. Cases and opinions -- 20. Planning for joint usage -- 21. Almeria 2005 -- 22. Sports and leisure experience -- 23. Service quality at Insight Leisure Management : the role of the mystery shopper -- 24. Football revenue management -- 25. Revenue management for the movie theatre industry -- 26. Strategic direction for sport in higher education -- 27. Retailing challenges within the national museums and galleries of Northern Ireland.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book City Campus City Campus Main Collection 790.069 SPO (Browse shelf(Opens below)) 1 Available A411726B

Includes bibliographical references and index.

Editors and contributors -- Introduction -- Pt. 1. Sport and leisure in context -- 1. Sport and leisure service encounter -- 2. Sport and leisure narrative -- 3. Leisure venue management -- Pt. 2. Design of sport and leisure facilities -- 4. Facilities planning -- 5. Managing human resources in sport and leisure -- 6. Manging queues -- 7. Service quality -- 8. Service productivity and best practice in the UK leisure industry -- Pt. 3. Inventory management -- 9. Economics of sport and leisure -- 10. Supply and demand -- 11. Leisure revenue maangement -- 12. Ticket operations in a professional sports team setting -- Pt. 4. Operations strategy -- 13. Sports events : a new planning process -- 14. Strategic planning -- 15. Risk management -- 16. Legal and ethical issues in the design and delivery of sport and leisure facilities -- Pt. 5. Merchandising and marketing -- 17. Sports and leisure marketing -- 18. E-commerce in sport and leisure -- 19. The role of retailing in sport and leisure -- Pt. 6. Cases and opinions -- 20. Planning for joint usage -- 21. Almeria 2005 -- 22. Sports and leisure experience -- 23. Service quality at Insight Leisure Management : the role of the mystery shopper -- 24. Football revenue management -- 25. Revenue management for the movie theatre industry -- 26. Strategic direction for sport in higher education -- 27. Retailing challenges within the national museums and galleries of Northern Ireland.

Machine converted from AACR2 source record.

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