The uncertain art of management / Harry Onsman.
Material type: TextSeries: Management today (McGraw-Hill)Publisher: North Ryde, N.S.W. : McGraw Hill Australia, Australian Institute of Management, [2003]Copyright date: ©2003Description: xii, 296 pages ; 21 cmContent type:- text
- unmediated
- volume
- 0074711075
- 9780074711071
- 658.00994
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Book | City Campus City Campus Main Collection | 658.00994 ONS (Browse shelf(Opens below)) | 1 | Available | A295915B |
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658.00994 HAR Human resource management / | 658.00994 HEA The heart and soul of leadership. | 658.00994 MAN Managing services / | 658.00994 ONS The uncertain art of management / | 658.00994 ROB Organisation theory : concepts and cases / | 658.022 BUR Entrepreneurship and small business / | 658.022 BUR Entrepreneurship and small business : start-up, growth and maturity / |
Includes bibliographical references and index.
Preface -- About the author -- Introduction -- Creating a Better Workplace -- 1. Trust in the workplace -- 2. Empowerment -- 3. Workplace satisfaction -- Encouraging Performance -- 4. Discretionary effort -- 5. Feedback -- 6. Shared goal setting -- 7. Measuring performance -- 8. On-the-job training -- Choosing the Right Direction -- 9. Problem solving -- 10. Decision making -- 11. Planning versus strategising -- 12. Scenario planning -- Increasing Competitive Advantage -- 13. Structure and performance -- 14. The internal resource advantage -- 15. Cultural diversity -- 16. Organisational culture -- 17. Renewal and innovation -- Structure and Design -- 18. Enduring organisational structures -- 19. Work design -- 20. Self-managing work teams -- 21. Consultants -- Working with People -- 22. Change management -- 23. Management and metaphors -- 24. Discussing the undiscussable -- 25. Emotions at work -- Leadership -- 26. Leadership: a practical approach -- 27. Beyond heroics -- 28. Leadership with integrity -- Managing yourself -- 29. The trap of 'emotional intelligence' -- 30. The uncertain profession of management -- 31. The irrationality of management -- 32. What it takes to survive as a manager -- Acknowledgments -- Notes -- Index.
Machine converted from AACR2 source record.
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