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The uncertain art of management / Harry Onsman.

By: Contributor(s): Material type: TextTextSeries: Management today (McGraw-Hill)Publisher: North Ryde, N.S.W. : McGraw Hill Australia, Australian Institute of Management, [2003]Copyright date: ©2003Description: xii, 296 pages ; 21 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0074711075
  • 9780074711071
Subject(s): DDC classification:
  • 658.00994
Contents:
Preface -- About the author -- Introduction -- Creating a Better Workplace -- 1. Trust in the workplace -- 2. Empowerment -- 3. Workplace satisfaction -- Encouraging Performance -- 4. Discretionary effort -- 5. Feedback -- 6. Shared goal setting -- 7. Measuring performance -- 8. On-the-job training -- Choosing the Right Direction -- 9. Problem solving -- 10. Decision making -- 11. Planning versus strategising -- 12. Scenario planning -- Increasing Competitive Advantage -- 13. Structure and performance -- 14. The internal resource advantage -- 15. Cultural diversity -- 16. Organisational culture -- 17. Renewal and innovation -- Structure and Design -- 18. Enduring organisational structures -- 19. Work design -- 20. Self-managing work teams -- 21. Consultants -- Working with People -- 22. Change management -- 23. Management and metaphors -- 24. Discussing the undiscussable -- 25. Emotions at work -- Leadership -- 26. Leadership: a practical approach -- 27. Beyond heroics -- 28. Leadership with integrity -- Managing yourself -- 29. The trap of 'emotional intelligence' -- 30. The uncertain profession of management -- 31. The irrationality of management -- 32. What it takes to survive as a manager -- Acknowledgments -- Notes -- Index.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book City Campus City Campus Main Collection 658.00994 ONS (Browse shelf(Opens below)) 1 Available A295915B

Includes bibliographical references and index.

Preface -- About the author -- Introduction -- Creating a Better Workplace -- 1. Trust in the workplace -- 2. Empowerment -- 3. Workplace satisfaction -- Encouraging Performance -- 4. Discretionary effort -- 5. Feedback -- 6. Shared goal setting -- 7. Measuring performance -- 8. On-the-job training -- Choosing the Right Direction -- 9. Problem solving -- 10. Decision making -- 11. Planning versus strategising -- 12. Scenario planning -- Increasing Competitive Advantage -- 13. Structure and performance -- 14. The internal resource advantage -- 15. Cultural diversity -- 16. Organisational culture -- 17. Renewal and innovation -- Structure and Design -- 18. Enduring organisational structures -- 19. Work design -- 20. Self-managing work teams -- 21. Consultants -- Working with People -- 22. Change management -- 23. Management and metaphors -- 24. Discussing the undiscussable -- 25. Emotions at work -- Leadership -- 26. Leadership: a practical approach -- 27. Beyond heroics -- 28. Leadership with integrity -- Managing yourself -- 29. The trap of 'emotional intelligence' -- 30. The uncertain profession of management -- 31. The irrationality of management -- 32. What it takes to survive as a manager -- Acknowledgments -- Notes -- Index.

Machine converted from AACR2 source record.

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