Details for: Managing core public services /

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Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book	City Campus City Campus Main Collection	351 MAC (Browse shelf(Opens below))	1	Available		A220469B

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Previous	351 GOV Governance in the Twenty-first Century : revitalizing the public service /	351 HAN Handbook of public administration /	351 HOO The art of the state : culture, rhetoric, and public management /	351 MAC Managing core public services /	351 THO Without sympathy or enthusiasm : the problem of administrative compassion /	351.003 COM Commonwealth profiles : heads of government /	351.01093 NEW The New Zealand Ministry of External Relations and Trade : a guide = Manatu Ahuatanga Tawahi, Tauhoko.	Next

Includes index.

Acknowledgements -- List of Tables -- List of Figures -- Glossary of Terms -- List of Acronyms and Abbreviations -- 1. Introduction -- 2. Managing in the Core Public Services -- 3. Service Delivery - Meeting Citizen Needs -- 4. Managing Resources for Social Gain -- 5. Strategic Control of Core Public Services -- 6. Organizational Structures for Effective Service Delivery -- 7. Managing Professionals -- 8. Review of Reform Programmes -- App. I: Case Studies -- App. II: Questionnaire -- References -- Index.

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