Skills of workplace communication : a handbook for T&D specialists and their organizations / Richard P. Picardi.
Material type: TextPublisher: Westport, CT : Quorum Books, 2001Description: x, 307 pages : illustrations ; 25 cmContent type:- text
- unmediated
- volume
- 1567203620
- 9781567203622
- Skills of workplace communication : A handbook for T&D specialists and their organisations
- 808.06665
- HF5718.3. P53 2001
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Book | City Campus City Campus Main Collection | 808.06665 PIC (Browse shelf(Opens below)) | 1 | Available | A255928B |
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808.06665 HOF Organizational rhetoric : situations and strategies / | 808.06665 IAC Business writing : when English is a second language / | 808.06665 MAR Professional writing / | 808.06665 PIC Skills of workplace communication : a handbook for T&D specialists and their organizations / | 808.06665 PIO Re: Writing : strategies and suggestions for improving your business writing / | 808.06665 ROZ The literate executive / | 808.06665 SEA Workplace communications--the basics / |
Includes bibliographical references (pages 295-300) and index.
Pt. I. Communication: Its Flow and Its Flaws. 1. Successful Business Communication in a Competitive Environment. 2. Human Communication: Its Basic Flow and Potential Flaws. 3. The Flow of Business Communication. 4. Removing Internal Causes of Business Communication Flaws. 5. Removing External Causes of Business Communication Flaws -- Pt. II. Becoming a Successful Business Writer. 6. The Foundations of Effective Business Writing. 7. Achieving the Style and Tone of Effective Business Writing. 8. Organizing and Developing the Total Document. 9. Making Your Ideas Flow Easily Through Your Paragraphs. 10. Writing Clear, Forceful, Reader-Based Sentences -- Pt. III. Memos, Letters, and E-Mail. 11. Writing Memos and Letters that Achieve Your Goals. 12. Writing and Revising Neutral and Good News Memos. 13. Writing and Revising Negative News Memos. 14. Writing and Revising Neutral or Positive News Letters. 15. Writing and Revising Indirect or Deferred-Load Letters for Negative News, Persuasion, and Sales -- Pt. IV. Writing Reports for Business and Government. 16. Report Writers, Managers, and Audiences. 17. Report Purposes, Formats, and Categories. 18. Report Research, Statistics, and Illustrations. 19. The Content and Structure of the Formal Report. 20. Organizing and Writing a Formal Proposal. App. A. A Governmental Agency Environmental Report with Tables.
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