MARC details
| 000 -LEADER |
|---|
| fixed length control field |
03112cam a2200457 i 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20221101221918.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
111023t20112011enka bu 001 0 eng d |
| 011 ## - LINKING LIBRARY OF CONGRESS CONTROL NUMBER [OBSOLETE] |
|---|
| Local cataloguing issues note |
BIB MATCHES WORLDCAT |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780113313068 |
| Qualifying information |
(pbk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0113313063 |
| Qualifying information |
(pbk.) |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(ATU)b1412340x |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(OCoLC)758278471 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
SISPL |
| Language of cataloging |
eng |
| Description conventions |
rda |
| Transcribing agency |
SISPL |
| Modifying agency |
SISPL |
| -- |
ATU |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.4038 |
| Edition number |
23 |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
004.0688 |
| Edition number |
23 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Rance, Stuart, |
| Relator term |
author. |
| 9 (RLIN) |
825854 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
ITIL service transition / |
| Statement of responsibility, etc. |
Stuart Rance. |
| 246 30 - VARYING FORM OF TITLE |
|---|
| Title proper/short title |
Service transition |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
2011 edition. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
London : |
| Name of producer, publisher, distributor, manufacturer |
TSO (The Stationery Office), |
| Date of production, publication, distribution, manufacture, or copyright notice |
2011. |
| 264 #4 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Date of production, publication, distribution, manufacture, or copyright notice |
©2011 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xii, 347 pages : |
| Other physical details |
illustrations ; |
| Dimensions |
28 cm. |
| 336 ## - CONTENT TYPE |
|---|
| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
|---|
| Media type term |
unmediated |
| Media type code |
n |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
|---|
| Carrier type term |
volume |
| Carrier type code |
nc |
| Source |
rdacarrier |
| 490 0# - SERIES STATEMENT |
|---|
| Series statement |
ITIL lifecycle suite |
| 500 ## - GENERAL NOTE |
|---|
| General note |
First edition: 2007. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references and index. |
| 505 00 - FORMATTED CONTENTS NOTE |
|---|
| Miscellaneous information |
1. |
| Title |
Introduction -- |
| Miscellaneous information |
2. |
| Title |
Service management as a practice -- |
| Miscellaneous information |
3. |
| Title |
Service transition principles -- |
| Miscellaneous information |
4. |
| Title |
Service transition processes -- |
| Miscellaneous information |
5. |
| Title |
Managing people through service transitions -- |
| Miscellaneous information |
6. |
| Title |
Organizing for service transition -- |
| Miscellaneous information |
7. |
| Title |
Technology considerations -- |
| Miscellaneous information |
8. |
| Title |
Implementing Service transition -- |
| Miscellaneous information |
9. |
| Title |
Challenges, risks and critical success factors -- |
| -- |
Afterword -- |
| Miscellaneous information |
Appendix A. |
| Title |
Description of asset types -- |
| Miscellaneous information |
Appendix B. |
| Title |
Risk assessment and management -- |
| Miscellaneous information |
Appendix C. |
| Title |
Related guidance -- |
| Miscellaneous information |
Appendix D. |
| Title |
Examples of inputs and outputs across the service lifestyle. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
"The ITIL Service Transition stage of the ITIL service management framework offers global best-practice guidance for IT professionals wishing to introduce new and changed services, ensuring that the value identified in the service strategy is maintained and controlling risks to smooth operations. ITIL Service Transition describes best practices for managing service change, and helping departments and businesses to transition efficiently, from one state to another. The effect of change on operations, customers, users and the business are all considered in this critical stage of the ITIL lifecycle suite. This publication represents the combined experience and knowledge of practitioners from across the world. It contains the knowledge and skills needed for any IT, procurement, or quality assurance professional looking to develop expertise in the delivery of change."--Publisher's website. |
| 630 00 - SUBJECT ADDED ENTRY--UNIFORM TITLE |
|---|
| Uniform title |
IT infrastructure library |
| 9 (RLIN) |
354352 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Information technology |
| General subdivision |
Management. |
| 9 (RLIN) |
370507 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Information technology |
| General subdivision |
Quality control |
| -- |
Standards. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Computer industry |
| General subdivision |
Customer services |
| -- |
Management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Electronic office machine industry |
| General subdivision |
Customer services |
| -- |
Management. |
| 710 1# - ADDED ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
Great Britain. |
| Subordinate unit |
Cabinet Office |
| 9 (RLIN) |
473445 |
| 907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) |
|---|
| a |
.b1412340x |
| b |
22-08-17 |
| c |
28-10-15 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Book |
| 945 ## - LOCAL PROCESSING INFORMATION (OCLC) |
|---|
| a |
658.4038 ITI |
| g |
1 |
| i |
A507708B |
| j |
0 |
| l |
cmain |
| o |
- |
| p |
$102.25 |
| q |
- |
| r |
- |
| s |
- |
| t |
0 |
| u |
0 |
| v |
0 |
| w |
0 |
| x |
0 |
| y |
.i13436156 |
| z |
29-10-15 |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
b |
| -- |
(2)c |
| Operator's initials, OID (RLIN) |
06-04-16 |
| Cataloger's initials, CIN (RLIN) |
m |
| First date, FD (RLIN) |
a |
| -- |
eng |
| -- |
enk |
| -- |
0 |
