MARC details
| 000 -LEADER |
|---|
| fixed length control field |
04085cam a2200409 i 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20221102162027.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
110714s2011 nyua b 000 0 eng d |
| 011 ## - LINKING LIBRARY OF CONGRESS CONTROL NUMBER [OBSOLETE] |
|---|
| Local cataloguing issues note |
BIB MATCHES WORLDCAT |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
1441982698 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781441982698 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(ATU)b12132317 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(OCoLC)740890019 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
DGW |
| Language of cataloging |
eng |
| Description conventions |
rda |
| Transcribing agency |
DGW |
| Modifying agency |
OCoLC |
| -- |
ATU |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HD9980.5 |
| Item number |
.S35 2011 |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
338.47 |
| Edition number |
23 |
| 245 04 - TITLE STATEMENT |
|---|
| Title |
The science of service systems / |
| Statement of responsibility, etc. |
Haluk Demirkan, James C. Spohrer, Vikas Krishna, Editors ; foreword by Richard B. Chase. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
New York : |
| Name of producer, publisher, distributor, manufacturer |
Springer, |
| Date of production, publication, distribution, manufacture, or copyright notice |
[2011] |
| 264 #4 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Date of production, publication, distribution, manufacture, or copyright notice |
©2011 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xxiv, 358 pages : |
| Other physical details |
illustrations ; |
| Dimensions |
24 cm. |
| 336 ## - CONTENT TYPE |
|---|
| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
|---|
| Media type term |
unmediated |
| Media type code |
n |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
|---|
| Carrier type term |
volume |
| Carrier type code |
nc |
| Source |
rdacarrier |
| 490 1# - SERIES STATEMENT |
|---|
| Series statement |
Service science: Research and innovations in the service economy |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references. |
| 505 00 - FORMATTED CONTENTS NOTE |
|---|
| Title |
Introduction of the Science of Service Systems / |
| Statement of responsibility |
Haluk Demirkan, James C. Spohrer, and Vikas Krishna -- |
| Title |
Embedding the New Discipline of Service Science / |
| Statement of responsibility |
Irene Ng, Roger Maull, and Laura Smith -- |
| Title |
Key Dimensions of Service Systems in Value-Creating Networks / |
| Statement of responsibility |
Cristina Mele and Francesco Polese -- |
| Title |
Making a Science of Service Systems Practical: Seeking Usefulness and Understandability while Avoiding Unnecessary Assumptions and Restrictions / |
| Statement of responsibility |
Steven Alter -- |
| Title |
Flexible Service Systems / |
| Statement of responsibility |
Artem Polyvyanyy and Mathias Weske -- |
| Title |
Semantics for Smart Services / |
| Statement of responsibility |
Charles Petrie, Axel Hochstein, and Michael Genesereth -- |
| Title |
Designing Auctions for Coordination in Service Networks / |
| Statement of responsibility |
Clemens van Dinther, Benjamin Blau, Tobias Conte, and Christof Weinhardt -- |
| Title |
Service Systems Modeling: Concepts, Formalized Meta-Model and Technical Concretion / |
| Statement of responsibility |
Martin Bottcher and Klaus-Peter Fahnrich -- |
| Title |
Onto-ServSys: A Service System Ontology / |
| Statement of responsibility |
Manuel Mora, Mahesh Raisinghani, Ovsei Gelman, and Miguel Angel Sicilia -- |
| Title |
A Framework that Situates Technology Research Within the Field of Service Science / |
| Statement of responsibility |
Kelly Lyons -- |
| Title |
Customer-Driven Value Co-creation in Service Networks / |
| Statement of responsibility |
Stephen K. Kwan and Soe-Tsyr Yuan -- |
| Title |
Towards Service System Governance: Leveraging Service System Grammar to Empower Value Co-creation / |
| Statement of responsibility |
Stefan Puehl -- |
| Title |
Service Science: The Opportunity to Re-think What We Know About Service Design / |
| Statement of responsibility |
Chris Voss and Juliana Hsuan -- |
| Title |
Service Science Learning: Exploring the Challenge of Cross Disciplinary and Academia - Company Collaboration / |
| Statement of responsibility |
Jos G.A.M. Lemmink and Jayanta Chatterjee -- |
| Title |
An Engineering Perspective on Service Science / |
| Statement of responsibility |
Duncan McFarlane -- |
| Title |
Service Systems in Changing Paradigms: An Inquiry Through the Systems Sciences / |
| Statement of responsibility |
David Ing -- |
| Title |
Service Customization Research: A Review and Future Directions / |
| Statement of responsibility |
P.K. Kannan and John Healey -- |
| Title |
Service and Science / |
| Statement of responsibility |
James C. Spohrer, Haluk Demirkan, and Vikas Krishna. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
"The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, examining a wide range of substantive issues and implementations related to service science from various perspectives. From the formal (ontologies, representation specifications, decision-making and maturity models) to the informal (analysis frameworks, design heuristics, anecdotal observations), these contributions provide a snapshot in time of the gradually emerging scientific understanding of service systems."--Publisher's website. |
| 588 ## - SOURCE OF DESCRIPTION NOTE |
|---|
| Source of description note |
Machine converted from AACR2 source record. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Service industries. |
| 9 (RLIN) |
323856 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Demirkan, Haluk. |
| 9 (RLIN) |
1088505 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Spohrer, James C. |
| 9 (RLIN) |
1080182 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Krishna, Vikas. |
| 9 (RLIN) |
1088506 |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE |
|---|
| Uniform title |
Service science. |
| 9 (RLIN) |
1070565 |
| 907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) |
|---|
| a |
.b12132317 |
| b |
09-11-20 |
| c |
28-10-15 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Book |
| 945 ## - LOCAL PROCESSING INFORMATION (OCLC) |
|---|
| a |
338.47 SCI |
| g |
1 |
| i |
A500227B |
| j |
0 |
| l |
cmain |
| o |
- |
| p |
$122.04 |
| q |
- |
| r |
- |
| s |
- |
| t |
0 |
| u |
1 |
| v |
0 |
| w |
0 |
| x |
0 |
| y |
.i13163668 |
| z |
29-10-15 |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
b |
| -- |
c |
| Operator's initials, OID (RLIN) |
06-04-16 |
| Cataloger's initials, CIN (RLIN) |
m |
| First date, FD (RLIN) |
a |
| -- |
eng |
| -- |
nyu |
| -- |
4 |
