Human communication : (Record no. 1225247)

MARC details
000 -LEADER
fixed length control field 14866cam a22004094i 4500
003 - CONTROL NUMBER IDENTIFIER
control field OCoLC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20230526151146.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 100928s2012 mau b 001 0 eng d
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2010041181
011 ## - LINKING LIBRARY OF CONGRESS CONTROL NUMBER [OBSOLETE]
Local cataloguing issues note MARC Score : 11050(22550) : OK
011 ## - LINKING LIBRARY OF CONGRESS CONTROL NUMBER [OBSOLETE]
Local cataloguing issues note Direct Search Result
011 ## - LINKING LIBRARY OF CONGRESS CONTROL NUMBER [OBSOLETE]
Local cataloguing issues note BIB MATCHES WORLDCAT
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 020576309X
Qualifying information alk. paper
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780205763092
Qualifying information alk. paper
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0205101941
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780205101948
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)667213236
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Language of cataloging eng
Description conventions rda
Transcribing agency DLC
Modifying agency YDXCP
-- CDX
-- NLE
-- BWX
-- UKMGB
-- BDX
-- OCLCF
-- CHVBK
-- UY0
-- ATU
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number P90
Item number .D485 2012
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 302.2
Edition number 22
099 ## - LOCAL FREE-TEXT CALL NUMBER (OCLC)
Classification number 302.2 DEV
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name DeVito, Joseph A.
Relator term author.
9 (RLIN) 1039024
245 10 - TITLE STATEMENT
Title Human communication :
Remainder of title the basic course /
Statement of responsibility, etc. Joseph A. DeVito.
250 ## - EDITION STATEMENT
Edition statement Twelfth edition.
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture Boston :
Name of producer, publisher, distributor, manufacturer Allyn & Bacon,
Date of production, publication, distribution, manufacture, or copyright notice 2012.
300 ## - PHYSICAL DESCRIPTION
Extent xxii, 474 pages :
Other physical details colour illustrations ;
Dimensions 28 cm
336 ## - CONTENT TYPE
Content type term text
Content type code txt
Source rdacontent
337 ## - MEDIA TYPE
Media type term unmediated
Media type code n
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term volume
Carrier type code nc
Source rdacarrier
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references (pages 445-460) and index.
505 00 - FORMATTED CONTENTS NOTE
Formatted contents note Machine generated contents note:
Miscellaneous information 1.
Title Preliminaries to Human Communication --
-- Benefits and Forms of Human Communication --
-- The Benefits of Human Communication --
-- The Forms of Human Communication --
-- Elements of Human Communication --
-- Communication Context --
-- Source-Receiver --
-- Messages --
-- Channels --
-- Noise --
-- Effects --
-- Principles of Human Communication --
-- Communication Is Purposeful --
-- Communication Is Transactional --
-- Communication Is a Package of Signals --
-- Communication Is a Process of Adjustment --
-- Communication Involves Content and Relationship Dimensions --
-- Communication Is Ambiguous --
-- Communication Is Punctuated --
-- Communication Is Inevitable, Irreversible, and Unrepeatable --
-- The Competent Communicator --
-- The Competent Communicator Thinks Critically and Mindfully --
-- The Competent Communicator Is Culturally Sensitive --
-- The Competent Communicator Is Ethical --
-- The Competent Communicator Is an Effective Listener --
-- Summary --
-- Key Terms --
-- Thinking Critically --
-- Log On! MyCommunicationLab --
Miscellaneous information 2.
Title Culture and Communication --
-- What Is Culture? --
-- Sex and Gender --
-- The Transmission of Culture --
-- The Importance of Culture in Communication --
-- The Aim of a Cultural Perspective --
-- Cultural Differences --
-- Individual and Collective Orientation --
-- High- and Low-Context Cultures --
-- Power Distances --
-- Masculine and Feminine Cultures --
-- High- and Low-Ambiguity-Tolerant Cultures --
-- Long- and Short-Term Orientation --
-- Indulgence and Restraint --
-- Intercultural Communication --
-- The Nature and Forms of Intercultural Communication --
-- Improving Intercultural Communication --
-- Summary --
-- Key Terms --
-- Thinking Critically --
-- Log On! MyCommunicationLab --
Miscellaneous information 3.
Title The Self and Perception --
-- The Self in Human Communication --
-- Self-Concept --
-- Self-Awareness --
-- Self-Esteem --
-- Self-Disclosure --
-- Factors Influencing Self-Disclosure --
-- The Rewards and Dangers of Self-Disclosure --
-- Guidelines for Self-Disclosure --
-- Perception --
-- Stage 1: Stimulation --
-- Stage 2: Organization --
-- Stage 3: Interpretation-Evaluation --
-- Stage 4: Memory --
-- Stage 5: Recall --
-- Impression Formation --
-- Impression Formation Processes --
-- Increasing Accuracy in Impression Formation --
-- Impression Management --
-- To Be Liked: Affinity-Seeking Strategies and Politeness Strategies --
-- To Be Believed: Credibility Strategies --
-- To Excuse Failure: Self-Handicapping Strategies --
-- To Secure Help: Self-Deprecating Strategies --
-- To Hide Faults: Self-Monitoring Strategies --
-- To Be Followed: Influencing Strategies --
-- To Confirm Self-Image: Image-Confirming Strategies --
-- Summary --
-- Key Terms --
-- Thinking Critically --
-- Log On! MyCommunicationLab --
Miscellaneous information 4.
Title Listening in Human Communication --
-- The Importance of Listening: Task and Relationship Benefits --
-- The Listening Process --
-- Stage 1: Receiving --
-- Stage 2: Understanding --
-- Stage 3: Remembering --
-- Stage 4: Evaluating --
-- Stage 5: Responding --
-- Listening Barriers --
-- Distractions: Physical and Mental --
-- Biases and Prejudices --
-- Lack of Appropriate Focus --
-- Premature Judgment --
-- Styles of Effective Listening --
-- Empathic and Objective Listening --
-- Nonjudgmental and Critical Listening --
-- Surface and Depth Listening --
-- Polite and Impolite Listening --
-- Active and Inactive Listening --
-- Listening, Culture, and Gender --
-- Culture and Listening --
-- Gender and Listening --
-- Summary --
-- Key Terms --
-- Thinking Critically --
-- Log On! MyCommunicationLab --
Miscellaneous information 5.
Title Verbal Messages --
-- Principles of Verbal Messages --
-- Meanings Are in People --
-- Language Is Denotative and Connotative --
-- Meanings Depend on Context --
-- Messages Vary in Politeness --
-- Messages Vary in Assertiveness --
-- Messages Can Deceive --
-- Disconfirmation and Confirmation --
-- Racism --
-- Heterosexism --
-- Ageism --
-- Sexism --
-- Cultural Identifiers --
-- Using Verbal Messages Effectively no Language Symbolizes Reality (Partially) --
-- Language Expresses Both Facts and Inferences --
-- Language Is Relatively Static --
-- Language Can Obscure Distinctions --
-- Summary --
-- Key Terms --
-- Thinking Critically --
-- Log On! MyCommunicationLab --
Miscellaneous information 6.
Title Nonverbal Messages --
-- The Functions of Nonverbal Communication --
-- Integrating with Verbal Messages --
-- Forming and Managing Impressions --
-- Defining Relationships --
-- Structuring Conversation --
-- Influencing and Deceiving --
-- Expressing Emotions --
-- The Channels of Nonverbal Communication --
-- Body Communication --
-- Facial Communication --
-- Eye Communication --
-- Space Communication --
-- Artifactual Communication --
-- Touch Communication --
-- Paralanguage: The Vocal Channel --
-- Silence --
-- Time Communication --
-- Smell Communication --
-- Culture and Nonverbal Communication --
-- Culture and Gesture --
-- Culture and Facial Expression --
-- Culture and Eye Communication --
-- Culture and Colors --
-- Culture and Touch --
-- Culture, Paralanguage, and Silence --
-- Culture and Time --
-- Some Nonverbal Communication Skills --
-- Decoding Nonverbal Messages --
-- Encoding Nonverbal Messages --
-- Nonverbal Politeness --
-- Summary --
-- Key Terms --
-- Thinking Critically --
-- Log On! MyCommunicationLab --
Miscellaneous information 7.
Title Interpersonal Communication: Conversation --
-- The Conversation Process --
-- Opening --
-- Feed-forward --
-- Business --
-- Feedback --
-- Closing --
-- Principles of Conversation --
-- The Principle of Turn-Taking --
-- The Principle of Dialogue --
-- The Principle of Immediacy --
-- The Principle of Flexibility --
-- Everyday Conversations --
-- Small Talk --
-- Excuses and Apologies --
-- Complimenting --
-- Advice --
-- Summary --
-- Key Terms --
-- Thinking Critically --
-- Log On! MyCommunicationLab --
Miscellaneous information 8.
Title Interpersonal Relationship Stages and Theories --
-- Relationship Stages --
-- Contact --
-- Involvement --
-- Intimacy --
-- Deterioration --
-- Repair --
-- Dissolution --
-- Relationship Theories --
-- Attraction Theory --
-- Relationship Rules Theory --
-- Relationship Dialectics Theory --
-- Social Penetration Theory --
-- Social Exchange Theory --
-- Equity Theory --
-- The Dark Side of Interpersonal Relationships --
-- Jealousy --
-- Relationship Violence --
-- Summary --
-- Key Terms --
-- Thinking Critically --
-- Log On! MyCommunicationLab --
Miscellaneous information 9.
Title Friends, Lovers, and Families --
-- Friendships --
-- Friendship Types --
-- Friendship and Communication --
-- Friendships, Culture, Gender, and Technology --
-- Romantic Relationships --
-- Love Types --
-- Love and Communication --
-- Love, Culture, Gender, and Technology --
-- Families --
-- Types of Families --
-- Family Characteristics --
-- Families and Communication --
-- Families, Culture, Gender, and Technology --
-- Summary --
-- Key Terms --
-- Thinking Critically --
-- Log On! MyCommunicationLab --
Miscellaneous information 10.
Title Small Group Communication --
-- Small Groups and Teams --
-- The Small Group --
-- The Team --
-- Virtual Groups and Teams --
-- Small Group Stages --
-- Small Group Formats --
-- Small Group Culture --
-- Power in the Small Group --
-- Idea-Generation Groups --
-- Personal Growth Groups --
-- The Encounter Group --
-- The Assertiveness Training Group --
-- The Consciousness-Raising Group --
-- Information-Sharing Groups --
-- Educational or Learning Groups --
-- Focus Groups --
-- Problem-Solving Groups --
-- The Problem-Solving Sequence --
-- Problem-Solving Groups at Work --
-- Summary --
-- Key Terms --
-- Thinking Critically --
-- Log On! MyCommunicationLab --
Miscellaneous information 11.
Title Members and Leaders --
-- Members in Small Group Communication --
-- Member Roles --
-- Interaction Process Analysis --
-- Member Participation --
-- Leaders in Small Group Communication --
-- Myths about Leadership --
-- Approaches to Leadership --
-- Functions and Skills of Leadership --
-- Membership, Leadership, and Culture --
-- Individualism and Collectivism --
-- Member Roles --
-- Belief Systems --
-- Leadership Style --
-- Summary --
-- Key Terms --
-- Thinking Critically --
-- Log On! MyCommunicationLab --
Miscellaneous information 12.
Title Human Communication in the Workplace: Organizational Communication --
-- Organizations --
-- The Importance of Organizational Communication --
-- What Is an Organization? --
-- Characteristics of Organizations --
-- Organizational Messages --
-- Formal Communication --
-- Informal Organizational Communication: The Grapevine --
-- Communication Channels in Organizations --
-- Communication Networks --
-- Information Overload and Isolation --
-- Organizational Message Competence --
-- Organizational Relationships --
-- Sexual Harassment --
-- Bullying --
-- Romance in the Workplace --
-- Mentoring --
-- Networking --
-- Organizational Relationship Competence --
-- Summary --
-- Key Terms --
-- Thinking Critically --
-- Log On! MyCommunicationLab --
Miscellaneous information 13.
Title Interpersonal, Group, and Workplace Conflict --
-- Interpersonal, Group, and Workplace Conflict --
-- A Definition of Interpersonal Conflict --
-- Online and Workplace Conflicts --
-- Myths about Conflict --
-- Principles of Conflict --
-- Conflict Can Center on Content and Relationship Issues --
-- Conflict Can Be Negative or Positive --
-- Conflict Takes Place in a Context --
-- Conflict Styles Have Consequences --
-- Preliminaries to Conflict Management --
-- Before the Conflict --
-- After the Conflict --
-- Influences on Your Choice of Conflict Strategies --
-- The Stages of Conflict Management --
-- Conflict Management Strategies --
-- Win-Lose and Win-Win Strategies --
-- Avoidance and Active Fighting --
-- Force and Talk --
-- Blame and Empathy --
-- Gunny-sacking and Present Focus --
-- Manipulation and Spontaneity --
-- Personal Rejection and Acceptance --
-- Fighting below and above the Belt --
-- Face-Detracting and Face-Enhancing Strategies --
-- Aggressiveness and Argumentativeness --
-- Summary --
-- Key Terms --
-- Thinking Critically --
-- Log On! MyCommunicationLab --
Miscellaneous information 14.
Title Public Speaking Topics, Audiences, and Research --
-- Introducing Public Speaking --
-- A Brief History --
-- The Benefits of Public Speaking --
-- Managing Your Apprehension --
505 00 - FORMATTED CONTENTS NOTE
Formatted contents note Note continued:
Title Step 1: Select Your Topic, Purposes, and Thesis --
-- Your Topic --
-- Finding Topics --
-- Limiting Topics --
-- Your Purposes --
-- Your Thesis --
-- Step 2: Analyze Your Audience --
-- Analyzing the Sociology of the Audience --
-- Analyzing the Psychology of the Audience --
-- Analyzing and Adapting during the Speech --
-- Step 3: Research Your Topic --
-- General Principles of Research and Time Management --
-- Research Notes --
-- Libraries and Bookstores --
-- Interviewing for Information --
-- Primary, Secondary, and Tertiary Source Material --
-- Scholarly and Popular Journals --
-- General Reference Works --
-- News Sources --
-- The Government --
-- The Web --
-- Evaluating Internet Resources --
-- Integrating and Citing Research --
-- Summary --
-- Key Terms --
-- Thinking Critically --
-- Log On! MyCommunicationLab --
Miscellaneous information 15.
Title Supporting and Organizing Ihr Your Speech --
-- Step 4: Collect Supporting Materials --
-- Examples, Illustrations, and Narratives --
-- Analogies --
-- Definitions --
-- Testimony --
-- Numerical Data --
-- Presentation Aids --
-- Step 5: Develop Your Main Points --
-- Step 6: Organize Your Speech --
-- Temporal Pattern --
-- Spatial Pattern --
-- Topical Pattern --
-- Problem-Solution Pattern --
-- Cause-Effect/Effect-Cause Pattern --
-- The Motivated Sequence --
-- Step 7: Construct Your Introduction, Conclusion, and Transitions --
-- Introduction --
-- Conclusion --
-- Transitions --
-- Pitfalls in Introductions, Conclusions, and Transitions --
-- Outlining Your Speech --
-- Constructing the Outline --
-- Sample Outlines --
-- Summary --
-- Key Terms --
-- Thinking Critically --
-- Log On! MyCommunicationLab --
Miscellaneous information 16.
Title Style and Delivery in Public Speaking --
-- Step 8: Word Your Speech --
-- Choosing Words --
-- Phrasing Sentences --
-- Step 9: Rehearse Your Speech --
-- Rehearse the Speech as a Whole --
-- Time the Speech --
-- Approximate the Actual Speech Situation --
-- See Yourself as a Speaker --
-- Incorporate Changes and Make Delivery Notes --
-- Rehearse Often --
-- Undertake a Long-Term Delivery Improvement Program --
-- Step 10: Present Your Speech --
-- Methods of Presentation --
-- Making Your Presentation More Effective --
-- Voice --
-- Articulation --
-- Pronunciation --
-- Pauses --
-- Bodily Action --
-- Handling Audience Questions --
-- Criticizing Speeches --
-- What Is Criticism? --
-- Culture and Criticism --
-- Guidelines for Criticizing More Effectively --
-- Summary --
-- Key Terms --
-- Thinking Critically --
-- Log On! MyCommunicationLab --
Miscellaneous information 17.
Title The Informative Speech --
-- Principles of Informative Speaking --
-- Focus on Your Audience --
-- Stress Relevance and Usefulness --
-- Limit the Amount of Information --
-- Adjust the Level of Complexity --
-- Relate New Information to Old --
-- Vary the Levels of Abstraction --
-- Make Your Speech Easy to Remember --
-- Speeches of Description --
-- Thesis --
-- Main Points --
-- Support --
-- Organization --
-- Speeches of Definition --
-- Thesis --
-- Main Points --
-- Support --
-- Organization --
-- Speeches of Demonstration --
-- Thesis --
-- Main Points --
-- Support --
-- Organization --
-- Summary --
-- Key Terms --
-- Thinking Critically --
-- Log On! MyCommunicationLab --
Miscellaneous information 18.
Title The Persuasive Speech --
-- Goals of Persuasive Speaking --
-- The Three Persuasive Proofs --
-- Logical Proof --
-- Emotional Proof --
-- Credibility Proof --
-- Principles of Persuasive Speaking --
-- Focus on Your Audience --
-- Identify with Your Audience --
-- Secure a Yes Response --
-- Anticipate Selective Exposure --
-- Use Positive Labeling --
-- Ask for Reasonable Amounts of Change --
-- Provide Social Proof --
-- Motivate Your Listeners with Limited Choices --
-- Persuasive Speeches on Questions of Fact --
-- Thesis --
-- Main Points --
-- Support --
-- Organization --
-- Persuasive Speeches on Questions of Value --
-- Thesis --
-- Main Points --
-- Support --
-- Organization --
-- Persuasive Speeches on Questions of Policy --
-- Thesis --
-- Main Points --
-- Support --
-- Organization --
-- Summary --
-- Key Terms --
-- Thinking Critically --
-- Log On! MyCommunicationLab.
588 ## - SOURCE OF DESCRIPTION NOTE
Source of description note Machine converted from AACR2 source record.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Communication.
9 (RLIN) 315742
776 18 - ADDITIONAL PHYSICAL FORM ENTRY
Record control number (OCoLC)708048488
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Inventory number Total Checkouts Total Renewals Full call number Barcode Date last seen Date last checked out Copy number Cost, replacement price Price effective from Koha item type
    Dewey Decimal Classification     City Campus City Campus City Campus Main Collection 29/10/2015 131.63 i13180125 53 6 302.2 DEV A508242B 01/11/2023 16/08/2019 1 131.63 31/10/2021 Book
          City Campus City Campus City Campus Main Collection 15/12/2016 0.00 i13530343 12 7 302.2 DEV A310877B 21/08/2022 24/10/2019   0.00 31/10/2021 Book

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