MARC details
| 000 -LEADER |
|---|
| fixed length control field |
02608cam a22003733i 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20221101221244.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
090816s2010 nyua b 000 0 eng d |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
|---|
| LC control number |
2009924302 |
| 011 ## - LINKING LIBRARY OF CONGRESS CONTROL NUMBER [OBSOLETE] |
|---|
| Local cataloguing issues note |
Changed OCLC from 237881423 to 434378960 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
1428321403 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781428321403 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(ATU)b11460027 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(OCoLC)434378960 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
BTCTA |
| Language of cataloging |
eng |
| Description conventions |
rda |
| Transcribing agency |
BTCTA |
| Modifying agency |
BAKER |
| -- |
YDXCP |
| -- |
EYE |
| -- |
ATU |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
647.94068 |
| Edition number |
22 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Szende, Peter, |
| Relator term |
author. |
| 9 (RLIN) |
1073925 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Case scenarios in hospitality supervision / |
| Statement of responsibility, etc. |
Peter Szende. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
Clifton Park, NY : |
| Name of producer, publisher, distributor, manufacturer |
Delmar Cengage Leaarning, |
| Date of production, publication, distribution, manufacture, or copyright notice |
2010. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xviii, 202 pages : |
| Other physical details |
illustrations ; |
| Dimensions |
24 cm |
| 336 ## - CONTENT TYPE |
|---|
| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
|---|
| Media type term |
unmediated |
| Media type code |
n |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
|---|
| Carrier type term |
volume |
| Carrier type code |
nc |
| Source |
rdacarrier |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references. |
| 505 00 - FORMATTED CONTENTS NOTE |
|---|
| Title |
Introduction -- |
| -- |
Matrix of Cases and Subjects -- |
| -- |
The Royal Hotel -- |
| -- |
Dealing With Employee Problems And Problem Employees - A General Guideline -- |
| Miscellaneous information |
Part 1. |
| Title |
Meeting Human Resources Requirements -- |
| Miscellaneous information |
Part 2. |
| Title |
Building Your Leadership Credibility -- |
| Miscellaneous information |
Part 3. |
| Title |
Building and Managing Performance -- |
| Miscellaneous information |
Part 4. |
| Title |
Encouraging Others -- |
| Miscellaneous information |
Part 5. |
| Title |
Dealing with Problem Behaviors -- |
| Miscellaneous information |
Part 6. |
| Title |
Taking Corrective Actions -- |
| Miscellaneous information |
Part 7. |
| Title |
When Employees Are Challenging Your Leadership -- |
| Miscellaneous information |
Part 8. |
| Title |
Relationship With Your Boss -- |
| Miscellaneous information |
Part 9. |
| Title |
Managing a Diverse Workforce. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
"CASE SCENARIOS IN HOSPITALITY SUPERVISION presents 75 vignettes depicting real-life managerial dilemmas, in the setting of the fictional Royal Hotel. The book focuses on scenarios that often happen to new managers, and particular emphasis is placed on sharpening critical thinking abilities and developing leadership skills. The cases are based on actual situations that the author personally encountered or that are problematic for the industry at large. Use this book to sharpen your management skills, as a management training resource or to supplement a hospitality curriculum."--Publisher's website. |
| 588 ## - SOURCE OF DESCRIPTION NOTE |
|---|
| Source of description note |
Machine converted from AACR2 source record. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Hospitality industry |
| General subdivision |
Management |
| Form subdivision |
Case studies |
| 9 (RLIN) |
578437 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Hospitality industry |
| General subdivision |
Personnel management |
| Form subdivision |
Case studies |
| 9 (RLIN) |
760891 |
| 907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) |
|---|
| a |
.b11460027 |
| b |
17-03-20 |
| c |
27-10-15 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Book |
| 945 ## - LOCAL PROCESSING INFORMATION (OCLC) |
|---|
| a |
647.94068 SZE |
| g |
1 |
| i |
A457106B |
| j |
0 |
| l |
cmain |
| o |
- |
| p |
$50.31 |
| q |
- |
| r |
- |
| s |
- |
| t |
0 |
| u |
7 |
| v |
0 |
| w |
0 |
| x |
0 |
| y |
.i1291244x |
| z |
29-10-15 |
| 945 ## - LOCAL PROCESSING INFORMATION (OCLC) |
|---|
| a |
647.94068 SZE |
| g |
1 |
| i |
A276797B |
| j |
0 |
| l |
cmain |
| o |
- |
| p |
$63.71 |
| q |
- |
| r |
- |
| s |
- |
| t |
0 |
| u |
7 |
| v |
3 |
| w |
0 |
| x |
3 |
| y |
.i12991570 |
| z |
29-10-15 |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
b |
| -- |
c |
| Operator's initials, OID (RLIN) |
06-04-16 |
| Cataloger's initials, CIN (RLIN) |
m |
| First date, FD (RLIN) |
a |
| -- |
eng |
| -- |
nyu |
| -- |
0 |
