MARC details
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08968cam a22004934i 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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20221101222248.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS |
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m q u |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
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ta |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
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| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
070604s2008 caua b 001 0 eng d |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
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| LC control number |
2007023143 |
| 011 ## - LINKING LIBRARY OF CONGRESS CONTROL NUMBER [OBSOLETE] |
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| Local cataloguing issues note |
BIB MATCHES WORLDCAT |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
1412950821 |
| Qualifying information |
cloth |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9781412950824 |
| Qualifying information |
cloth |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
141295083X |
| Qualifying information |
pbk. |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9781412950831 |
| Qualifying information |
pbk. |
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(ATU)b11284559 |
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(OCoLC)144547729 |
| 040 ## - CATALOGING SOURCE |
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| Original cataloging agency |
DLC |
| Language of cataloging |
eng |
| Description conventions |
rda |
| Transcribing agency |
DLC |
| Modifying agency |
BAKER |
| -- |
BTCTA |
| -- |
C#P |
| -- |
YDXCP |
| -- |
ATU |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
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| Classification number |
HM1126 |
| Item number |
.J66 2008 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Classification number |
303.69 |
| Edition number |
22 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Jones, Tricia S., |
| Relator term |
author. |
| 9 (RLIN) |
1065128 |
| 245 10 - TITLE STATEMENT |
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| Title |
Conflict coaching : |
| Remainder of title |
conflict management strategies and skills for the individual / |
| Statement of responsibility, etc. |
Tricia S. Jones, Ross Brinkert. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
Los Angeles : |
| Name of producer, publisher, distributor, manufacturer |
Sage Publications, |
| Date of production, publication, distribution, manufacture, or copyright notice |
[2008] |
| 264 #4 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Date of production, publication, distribution, manufacture, or copyright notice |
©2008 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xxii, 322 pages : |
| Other physical details |
illustrations ; |
| Dimensions |
23 cm + |
| Accompanying material |
1 computer disc (12 cm) |
| 336 ## - CONTENT TYPE |
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| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 336 ## - CONTENT TYPE |
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| Content type term |
computer dataset |
| Content type code |
cod |
| Source |
rdacontent |
| Materials specified |
Accompanying material |
| 337 ## - MEDIA TYPE |
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| Media type term |
unmediated |
| Media type code |
n |
| Source |
rdamedia |
| 337 ## - MEDIA TYPE |
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| Media type term |
computer |
| Media type code |
c |
| Source |
rdamedia |
| Materials specified |
Accompanying material |
| 338 ## - CARRIER TYPE |
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| Carrier type term |
volume |
| Carrier type code |
nc |
| Source |
rdacarrier |
| 338 ## - CARRIER TYPE |
|---|
| Carrier type term |
computer disc |
| Carrier type code |
cd |
| Source |
rdacarrier |
| Materials specified |
Accompanying material |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Accompanied by: 1 computer disc (CD-ROM) |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references (pages 295-306) and index. |
| 505 00 - FORMATTED CONTENTS NOTE |
|---|
| Title |
Introduction -- |
| -- |
Introducing Conflict Coaching -- |
| -- |
Conflict Coaching: Conflict Management Strategies and Skills for the Individual -- |
| -- |
A General Definition of Conflict Coaching Sources of Development: An Overview of Conflict and Coaching in the Executive Coaching and Conflict Resolution Fields -- |
| -- |
Background on Executive Coaching -- |
| -- |
Conflict and Coaching in the Executive Coaching Community -- |
| -- |
Conflict and Coaching in the Conflict Resolution Community -- |
| -- |
Likely Drivers of Continued Development for Conflict Coaching -- |
| -- |
Conflict Coaching Principles -- |
| -- |
Major Reasons for the Conflict Resolution Field to Develop Conflict Coaching -- |
| -- |
Conclusion -- |
| -- |
The Comprehensive Conflict Coaching Model -- |
| -- |
An Overview of Coaching Models -- |
| -- |
Executive Coaching Models -- |
| -- |
Previous Conflict Coaching Models -- |
| -- |
The Comprehensive Conflict Coaching (CCC) Model -- |
| -- |
Theoretical Underpinnings of the CCC -- |
| -- |
Model -- |
| -- |
Stages of the CCC -- |
| -- |
Model -- |
| -- |
Some Areas of Adaptability for the CCC -- |
| -- |
Model -- |
| -- |
Conclusion -- |
| -- |
Conducting Conflict Coaching -- |
| -- |
Stage One: Discovering the Story -- |
| -- |
Narrative Theory -- |
| -- |
Fisher's Narrative Theory -- |
| -- |
Narrative Theory Applied to Conflict Management -- |
| -- |
Cobb's Views of Narrative in Mediation -- |
| -- |
Winslade and Monk's Narrative Mediation -- |
| -- |
Kellett and Dalton's Narrative Approach to Achieving Dialogue and Change -- |
| -- |
Discovering the Story -- |
| -- |
Initial Story -- |
| -- |
Refining the Story -- |
| -- |
Testing the Story -- |
| -- |
General Principles for Discovering the Story -- |
| -- |
Specific Approaches for Discovering the Story -- |
| -- |
Stage Two: The Identity Perspective -- |
| -- |
Identity in Relation to Emotion and -- |
| -- |
Power -- |
| -- |
Overview of Research and Theory on Identity -- |
| -- |
Introduction to the Concept of Identity -- |
| -- |
Key Assumptions About Identity -- |
| -- |
An Identity Framework for Interpersonal Conflict in the Workplace -- |
| -- |
Facework as the Primary Means of Managing Identity -- |
| -- |
Avoiding or Lessening the Importance of Potentially Threatening Behaviors When Identity Issues Are Not Currently Prominent and Problematic -- |
| -- |
Decreasing Responsibility for Behavior -- |
| -- |
Taking Personal Responsibility for Behavior -- |
| -- |
Challenging the Other to Take Responsibility for Behavior -- |
| -- |
General Principles for Identity Work With Conflict Coaching Clients -- |
| -- |
Specific Approaches for Identity Work With Conflict Coaching Clients -- |
| -- |
Stage Two: The Emotion Perspective -- |
| -- |
Introduction to Emotion -- |
| -- |
Understanding Emotion -- |
| -- |
Emotion and Conflict -- |
| -- |
Theories of Emotion -- |
| -- |
Cognitive Appraisal of Emotion -- |
| -- |
The Physiological Element of Emotion -- |
| -- |
The Expressive Element of Emotion -- |
| -- |
Emotional Competence -- |
| -- |
Emotional Competence Requires Emotional Awareness -- |
| -- |
Emotional Perspective Taking Is the Root of Empathy -- |
| -- |
Emotional Competence Requires Cultural Sensitivity -- |
| -- |
Emotional Competence Requires Strategic Expression -- |
| -- |
General Principles for Emotion Work With Conflict Coaching Clients -- |
| -- |
Specific Approaches for Emotion Work With Conflict Coaching Clients -- |
| -- |
Stage Two: The Power Perspective -- |
| -- |
Power in Relation to Identity and Emotion -- |
| -- |
Overview of Research and Theory on Power -- |
| -- |
Key Assumptions About Power -- |
| -- |
Using Goals to Determine the Relevancy of Power -- |
| -- |
Sources of Client Power in Conflict -- |
| -- |
Power Patterns in Conflict Interaction -- |
| -- |
Power Strategies and Tactics -- |
| -- |
The Strategy of Aggression -- |
| -- |
The Strategy of Assertion -- |
| -- |
The Strategy of Integration -- |
| -- |
Power and Culture -- |
| -- |
Working With Clients Who Feel or Act Disempowered -- |
| -- |
General Principles for Power Work With Conflict Coaching Clients -- |
| -- |
Specific Approaches for Power Work With Conflict Coaching Clients -- |
| -- |
Stage Three: Crafting the "Best" Story -- |
| -- |
Relevant Change Theories -- |
| -- |
Appreciative Inquiry -- |
| -- |
Visioning and Appreciative Inquiry -- |
| -- |
The Link to Narrative Theory -- |
| -- |
Initial Narrative of the Future -- |
| -- |
Refining the Future Story -- |
| -- |
Testing the Future Story -- |
| -- |
The Transition to Stage Four-Skills Development -- |
| -- |
General Principles for Crafting the Best Story -- |
| -- |
Specific Approaches for Crafting the Best Story -- |
| -- |
Stage Four: Communication Skills: Confrontation, Confirmation, and Comprehension -- |
| -- |
Culture and Communication Skills -- |
| -- |
Cultural Frames of Reference -- |
| -- |
Culture and Nonverbal Communication -- |
| -- |
Culture and Verbal Communication -- |
| -- |
Communication Skill and Intercultural Communication -- |
| -- |
Key Conflict Communication Skills -- |
| -- |
Confrontation -- |
| -- |
Confirmation -- |
| -- |
Comprehension -- |
| -- |
General Principles for Communication Skills Work with Conflict Coaching Clients -- |
| -- |
General Approaches for Communication Skills Work with Conflict Coaching Clients -- |
| -- |
Specific Approaches for Confrontation, Confirmation, and Comprehension Work with Conflict Coaching Clients -- |
| -- |
Specific Approaches for Confrontation -- |
| -- |
Specific Approaches for Confirmation -- |
| -- |
Specific Approaches for Comprehension -- |
| -- |
Stage Four: The Conflict Styles Opportunity -- |
| -- |
A Conflict Styles Framework -- |
| -- |
Avoiding -- |
| -- |
Accommodating -- |
| -- |
Competing -- |
| -- |
Compromising -- |
| -- |
Collaborating -- |
| -- |
Focusing on the Me, You, and We of Conflict Styles -- |
| -- |
Conflict Styles and Culture -- |
| -- |
General Principles for Conflict Styles Work With Conflict Coaching Clients -- |
| -- |
Specific Approaches for Conflict Styles Work With Conflict Coaching Clients -- |
| -- |
Stage Four: The Negotiation Opportunity -- |
| -- |
Assumptions About Negotiation -- |
| -- |
Two Major Approaches to Negotiation -- |
| -- |
The Bargaining Approach to Negotiation -- |
| -- |
Principled Negotiation -- |
| -- |
The Need for a Composite Approach to Negotiation -- |
| -- |
Culture and Negotiation -- |
| -- |
General Principles for Negotiation Work With Conflict Coaching Clients -- |
| -- |
Specific Approaches for Negotiation Work With Conflict Coaching Clients -- |
| -- |
Stage Four: Coordinating Coaching With Other Conflict Processes -- |
| -- |
Organizational Dispute Systems -- |
| -- |
The Role of Conflict Coaching in Leveraging Dispute Systems -- |
| -- |
Investigation -- |
| -- |
Explanation -- |
| -- |
Preparation -- |
| -- |
Selection and Timing of System Access -- |
| -- |
Reflective Analysis -- |
| -- |
Future Planning -- |
| -- |
General Principles for Coordinating Conflict Coaching With Other Conflict Processes -- |
| -- |
Specific Approaches for Coordinating Conflict Coaching With Other Conflict Processes -- |
| -- |
The Parallel Process: Learning Assessment in Conflict Coaching -- |
| -- |
Learning Assessment: Did the Conflict Coaching Work?Adult Learning Theory as a Guide -- |
| -- |
The Process of Learning Assessment -- |
| -- |
Learning Assessment as a Parallel Process -- |
| -- |
General Principles for Learning Assessment -- |
| -- |
Specific Approaches for Learning Assessment -- |
| -- |
Integrating Conflict Coaching into Your Practice -- |
| -- |
Needs Assessment and Program Evaluation for Conflict Coaching -- |
| -- |
Needs Assessment: Will Conflict Coaching Meet My Needs?Asking Stakeholders -- |
| -- |
Assessing Resources -- |
| -- |
Program Evaluation: Is Conflict Coaching Working for You?Why Evaluate Your Conflict Coaching Program?Process and Outcome Evaluation -- |
| -- |
Summative and Action Research Evaluation -- |
| -- |
Types of Information to Collect -- |
| -- |
Using Needs Assessment and Program Evaluation to Market a Conflict Coaching Practice -- |
| -- |
The Future of Conflict Coaching -- |
| -- |
A Research Agenda -- |
| -- |
Training and Delivery Mechanisms -- |
| -- |
Policy /Implementation Agenda -- |
| -- |
Conclusion. |
| 588 ## - SOURCE OF DESCRIPTION NOTE |
|---|
| Source of description note |
Machine converted from AACR2 source record. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Conflict management. |
| 9 (RLIN) |
315949 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Mediation |
| 9 (RLIN) |
320588 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Brinkert, Ross, |
| Relator term |
author. |
| 9 (RLIN) |
1065129 |
| 907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) |
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| a |
.b11284559 |
| b |
05-08-21 |
| c |
27-10-15 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Book |
| 945 ## - LOCAL PROCESSING INFORMATION (OCLC) |
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| a |
303.69 JON |
| g |
1 |
| i |
A425722B |
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0 |
| l |
cmain |
| o |
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| p |
$95.67 |
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- |
| r |
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0 |
| u |
17 |
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0 |
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0 |
| x |
1 |
| y |
.i12662549 |
| z |
29-10-15 |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
(2)b |
| -- |
(2)c |
| Operator's initials, OID (RLIN) |
20-03-18 |
| Cataloger's initials, CIN (RLIN) |
m |
| First date, FD (RLIN) |
a |
| -- |
eng |
| -- |
cau |
| -- |
0 |
