MARC details
| 000 -LEADER |
|---|
| fixed length control field |
03072cam a22003854i 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20221101184904.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
040419s2003 ilua b 001 0 eng d |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
|---|
| LC control number |
2003000917 |
| 011 ## - LINKING LIBRARY OF CONGRESS CONTROL NUMBER [OBSOLETE] |
|---|
| Local cataloguing issues note |
BIB MATCHES WORLDCAT |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0793161282 |
| Qualifying information |
hbk. (alk. paper) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780793161287 |
| Qualifying information |
hbk. (alk. paper) |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(DLC) 2003000917 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(OCoLC)51519790 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
DLC |
| Language of cataloging |
eng |
| Description conventions |
rda |
| Modifying agency |
ATU |
| 042 ## - AUTHENTICATION CODE |
|---|
| Authentication code |
pcc |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HF5438.8.P75 |
| Item number |
A58 2003 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.85019 |
| Edition number |
21 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Anthony, Mitch, |
| Relator term |
author. |
| 9 (RLIN) |
1047755 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Selling with emotional intelligence : |
| Remainder of title |
5 skills for building stronger client relationships / |
| Statement of responsibility, etc. |
Mitch Anthony. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
Chicago, Ill. : |
| Name of producer, publisher, distributor, manufacturer |
Dearborn Trade, |
| Date of production, publication, distribution, manufacture, or copyright notice |
2003. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
x, 261 pages : |
| Other physical details |
illustrations ; |
| Dimensions |
24 cm |
| 336 ## - CONTENT TYPE |
|---|
| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
|---|
| Media type term |
unmediated |
| Media type code |
n |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
|---|
| Carrier type term |
volume |
| Carrier type code |
nc |
| Source |
rdacarrier |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references (pages 253-255) and index. |
| 505 00 - FORMATTED CONTENTS NOTE |
|---|
| Miscellaneous information |
1. |
| Title |
Introduction to EQ - Five Critical Areas of Awareness -- |
| Miscellaneous information |
2. |
| Title |
Moving from Me to We -- |
| Miscellaneous information |
3. |
| Title |
Understanding Your Personality DNA -- |
| Miscellaneous information |
4. |
| Title |
Critical Mass for Sales Success -- |
| Miscellaneous information |
5. |
| Title |
Applied Critical Mass -- |
| Miscellaneous information |
6. |
| Title |
Hotheads and Seeing Red -- |
| Miscellaneous information |
7. |
| Title |
Six Seconds of Sabotage - From Anger to Danger -- |
| Miscellaneous information |
8. |
| Title |
The Viral Spiral of Emotion -- |
| Miscellaneous information |
9. |
| Title |
How to Prevent and Contain Negative Outbursts -- |
| Miscellaneous information |
10. |
| Title |
Solving the Stress Mess -- |
| Miscellaneous information |
11. |
| Title |
Feeling Helpless or Taking Charge -- |
| Miscellaneous information |
12. |
| Title |
Redefining Optimism -- |
| Miscellaneous information |
13. |
| Title |
Sources of Discouragement -- |
| Miscellaneous information |
14. |
| Title |
Finding Motivators That Last -- |
| Miscellaneous information |
15. |
| Title |
Winning the Emotional Tugs-of-War - The Power of Positive Intent -- |
| Miscellaneous information |
16. |
| Title |
Risking Rejection - Getting Past No -- |
| Miscellaneous information |
17. |
| Title |
The Face You See - The Face You Show -- |
| Miscellaneous information |
18. |
| Title |
Developing Emotional Radar - The Powers of Observation -- |
| Miscellaneous information |
19. |
| Title |
Shifting Gears - Four Critical Selling Adjustments -- |
| Miscellaneous information |
20. |
| Title |
The Power of Curiosity - Overcoming the Narcissistic Urge -- |
| Miscellaneous information |
21. |
| Title |
Emotional Archaeology - Mastering the Art of the Irresistible Question -- |
| Miscellaneous information |
22. |
| Title |
It's Not about You -- |
| Miscellaneous information |
23. |
| Title |
The "Likability" Quotient -- |
| Miscellaneous information |
24. |
| Title |
Reducing Stress in Confrontation -- |
| Miscellaneous information |
25. |
| Title |
Masters in Conflict -- |
| Miscellaneous information |
26. |
| Title |
Negotiating Emotion -- |
| Miscellaneous information |
27. |
| Title |
Seven Habits of the Emotionally Competent. |
| 520 1# - SUMMARY, ETC. |
|---|
| Summary, etc. |
"Emotional intelligence is the ability to relate to people and maintain positive relationships. The concept was first popularized in the late 1990s, and later linked to leadership and management success. While much has been written about emotional intelligence for academia and for a general business audience, Selling with Emotional Intelligence offers the first-ever examination of emotional intelligence as it relates to sales performance."--BOOK JACKET. |
| 588 ## - SOURCE OF DESCRIPTION NOTE |
|---|
| Source of description note |
Machine converted from AACR2 source record. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Selling |
| General subdivision |
Psychological aspects |
| 9 (RLIN) |
785130 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Emotional intelligence. |
| 9 (RLIN) |
329035 |
| 907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) |
|---|
| a |
.b10846724 |
| b |
12-04-21 |
| c |
27-10-15 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Book |
| 945 ## - LOCAL PROCESSING INFORMATION (OCLC) |
|---|
| a |
658.85019 ANT |
| g |
1 |
| i |
A417259B |
| j |
0 |
| l |
cmain |
| o |
- |
| p |
$42.62 |
| q |
- |
| r |
- |
| s |
- |
| t |
0 |
| u |
21 |
| v |
1 |
| w |
1 |
| x |
0 |
| y |
.i12012099 |
| z |
29-10-15 |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
(2)b |
| -- |
(2)c |
| Operator's initials, OID (RLIN) |
06-04-16 |
| Cataloger's initials, CIN (RLIN) |
m |
| First date, FD (RLIN) |
a |
| -- |
eng |
| -- |
ilu |
| -- |
0 |
