MARC details
| 000 -LEADER |
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| fixed length control field |
03108cam a22003618a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20211105083610.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
030311s2003 mau bf 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
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| LC control number |
2003045312 |
| 011 ## - LINKING LIBRARY OF CONGRESS CONTROL NUMBER [OBSOLETE] |
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| Local cataloguing issues note |
BIB MATCHES WORLDCAT |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
0750676019 (alk. paper) |
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(ATU)b10808334 |
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(DLC) 2003045312 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(OCoLC)51861907 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
DLC |
| 042 ## - AUTHENTICATION CODE |
|---|
| Authentication code |
pcc |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HF5549.5.T7 |
| Item number |
P434 2003 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.3124 |
| Edition number |
21 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Phillips, Jack J., |
| Dates associated with a name |
1945- |
| 9 (RLIN) |
393370 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Return on investment in training and performance improvement programs / |
| Statement of responsibility, etc. |
Jack J. Phillips. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
2nd ed. |
| 263 ## - PROJECTED PUBLICATION DATE |
|---|
| Projected publication date |
0304 |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
Boston, MA : |
| Name of producer, publisher, distributor, manufacturer |
Butterworth-Heinemann, |
| Date of production, publication, distribution, manufacture, or copyright notice |
2003. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xvii, 375 p. ; |
| Dimensions |
24 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references and index. |
| 505 00 - FORMATTED CONTENTS NOTE |
|---|
| Miscellaneous information |
Ch. 1. |
| Title |
Measuring the Return on Investment Key Issues and Trends -- |
| Miscellaneous information |
Ch. 2. |
| Title |
ROI Model -- |
| Miscellaneous information |
Ch. 3. |
| Title |
Collecting Data -- |
| Miscellaneous information |
Ch. 4. |
| Title |
Isolating the Effects of Training -- |
| Miscellaneous information |
Ch. 5. |
| Title |
Converting Data to Monetary Benefits -- |
| Miscellaneous information |
Ch. 6. |
| Title |
Tabulating Program Costs -- |
| Miscellaneous information |
Ch. 7. |
| Title |
Calculating the Return -- |
| Miscellaneous information |
Ch. 8. |
| Title |
Identifying Intangible Measures -- |
| Miscellaneous information |
Ch. 9. |
| Title |
ROI Forecasting -- |
| Miscellaneous information |
Ch. 10. |
| Title |
How to communicate Results -- |
| Miscellaneous information |
Ch. 11. |
| Title |
Implementation Issues -- |
| Miscellaneous information |
App. A. |
| Title |
Resources -- |
| Miscellaneous information |
App. B. |
| Title |
How Results-Based Are Your Training and Development Programs? |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
"The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs.Jack Phillips has composed user-friendly ROI calculations, plus: *ten post-program data collection methods *ten strategies for determining the amount of improvement that is directly linked to training programs *ten techniques for converting both hard and soft data to monetary values 'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step.* Applies the well-known ROI method to training programs* Provides you with the tools to identify the key indicators for measurement and how to measure them effectively* Summarizes in simple language everything practitioners need to do to sell, defend, or expand training initiatives to senior management"--Publisher description. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Employees |
| General subdivision |
Training of |
| -- |
Evaluation |
| Form subdivision |
Handbooks, manuals, etc. |
| 9 (RLIN) |
604598 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Rate of return |
| Form subdivision |
Handbooks, manuals, etc. |
| 9 (RLIN) |
700285 |
| 907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) |
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26-03-18 |
| c |
27-10-15 |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
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| -- |
(2)b |
| -- |
(2)c |
| Operator's initials, OID (RLIN) |
20-03-18 |
| Cataloger's initials, CIN (RLIN) |
m |
| First date, FD (RLIN) |
a |
| -- |
eng |
| -- |
mau |
| -- |
0 |
| 945 ## - LOCAL PROCESSING INFORMATION (OCLC) |
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| a |
658.3124 PHI |
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1 |
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A258532B |
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cmain |
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$64.93 |
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29-10-15 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
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| Koha item type |
Book |
