Hospitality experience : an introduction to hospitality management /
Hospitality experience : an introduction to hospitality management /
editors: Frans Melissen [and 3 others] ; authors: Rob Blomme [and others].
- First edition.
- 285 pages : illustrations ; 24 cm
Includes bibliographical references and index.
The Concept of Hospitality -- Adding Value to the Hospitality Experience -- The Hospitality Industry -- Hospitality beyond the Industry's Borders -- The Future of Hospitality -- Designing Hospitality Experiences -- Delivering Hospitality -- Competencies and Leadership. 1. 2. 3. 4. 5. 6. 7. 8.Quality Management in Hospitality -- 9.
9001813852 9789001813857
Hospitality industry--Management--Textbooks
647.94068
Includes bibliographical references and index.
The Concept of Hospitality -- Adding Value to the Hospitality Experience -- The Hospitality Industry -- Hospitality beyond the Industry's Borders -- The Future of Hospitality -- Designing Hospitality Experiences -- Delivering Hospitality -- Competencies and Leadership. 1. 2. 3. 4. 5. 6. 7. 8.Quality Management in Hospitality -- 9.
9001813852 9789001813857
Hospitality industry--Management--Textbooks
647.94068